About This Role
Systems Analysts are detail-oriented and proactive members of a growing team who thrive at the intersection of business and technology. This role translates complex requirements into actionable solutions that drive efficiency, compliance, and innovation across enterprise systems.
Responsibilities
- Partner with business stakeholders to capture, analyze, and document processes, objectives, and pain points
- Assess existing IT systems to identify gaps, inefficiencies, and opportunities for automation or optimization
- Convert business needs into clear functional and technical specifications, design documents, and data mappings
- Recommend and implement system enhancements, ensuring alignment with IT standards and business goals
- Contribute across all phases of the Software Development Lifecycle (SDLC)—design, development, testing, deployment, and maintenance
- Conduct feasibility studies and cost-benefit analyses to support system upgrades and new initiatives
- Track system performance, capacity, and security, recommending proactive optimizations
- Troubleshoot and resolve complex technical issues and system incidents
- Oversee upgrades, patches, and data migrations with minimal disruption to operations
- Maintain technical documentation, system specifications, and architecture diagrams
- Develop training materials, guide end-users, and support change management initiatives
- Coordinate resources, manage timelines, and ensure adherence to quality assurance processes and best practices
Requirements
- Minimum of 2 years experience as a Functional Analyst, Business Analyst, or similar role
- Hands-on experience supporting system implementations or enhancements
- Experience with enterprise systems; familiarity with NetSuite and Darwinbox is a strong advantage
- Proven expertise in User Acceptance Testing (UAT) and end-user training
- Exposure to analytics, reporting, or data-driven projects; experience with Snowflake is preferred
- Strong collaboration skills with cross-functional and technical teams
Benefits
- Opportunity to work on impactful projects that shape enterprise operations
- Collaborative environment that values innovation, compliance, and operational excellence
- Professional growth through exposure to diverse systems and cross-functional teams
