About This Role
This role involves analyzing, implementing, supporting, and administering the server, storage, network, and Microsoft 365 infrastructure for Remai Modern. The Systems Analyst ensures optimum functionality, resource planning, and high availability of this infrastructure under the supervision of the Information Technology Manager.
Responsibilities
- Analyze, design, configure, and administer Remai Modern server, storage, network, and Microsoft 365 infrastructure for performance, utilization, availability, recoverability, replication, and security
- Consult with the Information Technology Manager to determine infrastructure requirements and present recommendations
- Research and implement server, storage, and network technologies to advance and support Remai Modern infrastructure
- Evaluate resource usage and performance; make recommendations regarding future hardware and software configuration requirements
- Perform project roles as assigned
- Research and effect virtualization and storage performance optimization
- Maintain current knowledge of technological advancements as they pertain to Departmental and Corporate requirements and future opportunities
- Produce trend analysis reports and maintain virtualization and storage documentation
- Provide technical guidance, assistance, and training, as required
- Interact with vendor support and other staff to facilitate hardware and software problem resolution
- Perform other related duties as assigned
Requirements
- Degree in Computational Science or related discipline plus six years’ experience in information technology infrastructure, including two years’ current experience as a Programmer Analyst III or equivalent supporting and administering server, storage, network, and Microsoft 365 infrastructure
- OR Successful completion of a recognized two-year, post-secondary computer sciences program plus eight years’ experience in information technology infrastructure, including two years’ current experience as a Programmer Analyst III or equivalent supporting and administering server, storage, network, and Microsoft 365 infrastructure
- Thorough knowledge of the operational characteristics and technical architectures of virtualization technology, storage systems, networks, and supporting operating systems
- Thorough knowledge of technical support requirements and project management
- Considerable knowledge in the following areas:
- Microsoft Hyper-V (or equivalent hypervisor)
- Windows Server, SQL Server, Active Directory, and Group Policy
- Storage Area Networks and server hardware
- Microsoft 365 (Exchange Online, SharePoint Online, Teams, and Intune)
- Enterprise switching, routing, wireless, and firewalls, including Cisco Meraki
