About This Role
Working with business groups to solve moderately complex problems using technology is the core of this Systems Analyst role. The position involves analyzing complex business needs and evaluating routine business processes to recommend enhancements, and assisting more senior business analysts with complex projects.
Responsibilities
- Assist with financial aid systems setup, maintenance, enhancement, oversight of specific duties as assigned, project management, financial aid data retrieval (query) and analysis
- Work collaboratively with colleagues on the financial aid systems team and functional financial aid staff
- Assist in the implementation, development, and improvement of business processes, operational metrics and performance
- Support ongoing development efforts of financial aid related systems, including, but not limited to, PeopleSoft Student System Financial Aid Module, Document Imaging, Scholarship System, PHEAA Program, Great Lakes Educational Loan Services, and state, federal and private agencies
- Actively participate in systems planning, development, testing, and program administration
- Assist with running processes as part of daily production schedule
- Create reports and queries to proactively manage aid programs and troubleshoot issues to ensure data integrity
- Serve as a point-person responsible for effectively administering specifically identified processes and systems
- Develop and maintain effective documentation and end-user training
- Assist in the development, implementation, and ongoing enhancement of electronic initiatives streamlining processes, enhancing program integrity, minimizing risk, and providing significant added value to customer service
- Actively work to enhance service to institutional constituents through ongoing fit/gap review of business processes and workflow
- Test software updates, patch bundles, programming revisions and new developments of software applications
- Develop and retain knowledge of application interface specifications of offices impacting Admissions and Financial Aid, including, but not limited to Admissions, Registrar, Student Financials, Institutional Research, and academic units
Requirements
- Bachelor's Degree
- 2 years of experience
- No substitution in lieu of education or experience
- Successful completion of a background check for position finalists
- PA State Police Criminal Record Check, FBI Criminal Record Check, PA Child Abuse History Clearance required prior to commencement of employment and as a condition of continued employment
Important Details
- Schedule: Monday - Friday, 8:30 a.m. - 5:00 p.m., some mornings, evenings and weekends may be required
