About This Role
This role is for a Systems Analyst to lead requirements gathering, analyze existing systems, and design solutions for digital initiatives within a technology-driven organization. The role suits a professional who can bridge the gap between business needs and technical implementation, ensuring robust and scalable solutions.
Responsibilities
- Lead requirements gathering sessions with business and product stakeholders to understand business needs and objectives
- Translate high-level business requirements into detailed functional and non-functional specifications
- Analyze existing systems, processes, and workflows to identify opportunities for improvement and optimization
- Design and document business processes, use cases, user stories, workflows, process maps, and system interactions
- Develop solution proposals that balance business goals, customer experience, technical feasibility, scalability, and maintainability
- Collaborate with Product Managers to refine requirements and define deliverable scope
- Partner with Engineering teams to validate solution designs and ensure technical alignment before development begins
- Identify edge cases, dependencies, technical risks, and implementation constraints early in the delivery lifecycle
- Define and document APIs, integration requirements, data flows, and system interactions where required
- Ensure solutions consider security, performance, scalability, reliability, and compliance requirements
- Support engineering teams throughout development by clarifying requirements and resolving ambiguities
- Facilitate communication between business and technical stakeholders to drive alignment and delivery success
- Participate in sprint planning, backlog refinement, solution reviews, and release planning activities
- Work closely with QA teams to ensure requirements are testable and acceptance criteria are clearly defined
- Review implemented solutions to ensure they meet business expectations and documented requirements
- Drive continuous improvements in analysis, documentation, and delivery processes
Requirements
- Bachelor's degree in Computer Science, Information Technology, Engineering, Mathematics, Business Information Systems, or a related discipline
- Minimum of 5-8 years of experience in Systems Analysis, Business Analysis, Product Delivery, Solution Design, or related technology roles
- At least 3 years working within software development environments using Agile methodologies
- Experience within fintech, banking, financial services, or other high-growth technology-driven organizations
- Hands-on experience documenting functional requirements, system specifications, workflows, and integrations
