This Systems Administrator role is crucial for the day-to-day IT operations of Chervon North America. The position manages and maintains the company's network, server infrastructure, storage, and disaster recovery systems, ensuring reliable system performance and providing technical support across all offices. It suits a candidate with strong knowledge of networking, operating systems, and security, along with excellent problem-solving skills and the ability to collaborate effectively with team members.
Responsibilities
Design and implement new solutions and improve resilience of the current environment
Maximize network performance by monitoring performance, troubleshooting network problems and outages, and scheduling upgrades for network optimization
Undertake data network fault investigations in local and wide area environments using information from multiple sources
Secure network systems by establishing and enforcing policies as well as defining and monitoring access
Support and administer firewall environments in line with IT security policy
Upgrade data network equipment to the latest stable firmware releases
Configure routing and switching equipment, and wireless access point
Manage existing VMware and Microsoft Windows server and Exchange-Hybrid environment, including 2016-2022 Active Directory Services (On premise and Azure AD), 2016-2022 Microsoft Windows Servers, including responsibility for supporting and optimizing the patch strategies
Manage and support the Enterprise Data Center Backup operations and disaster recovery planning and testing
Audit, monitor and optimize systems to achieve and maintain maximum performance
Develop and provide recommendations to aid in hardware and system software planning and budgeting
Support and implement cloud-based solutions, including but not limited to, Microsoft 365, Microsoft Azure, cloud backup and recovery services and collaboration tools
Lead and coordinate corporate desktop support activities
Deploy and support various audio/visual systems
Support the development of other team members by sharing technical knowledge, best practices, and experience
Provide 24x7 operational on-call support, troubleshooting, incident notification and resolution, problem management, post-mortem analysis, and root cause identification
Manage digital and physical assets in accordance with IT and Finance guidelines
Requirements
Bachelor's degree in computer science, information systems, or a related field, or an equivalent combination of education and experience
At least two years of experience in systems administration or a comparable IT infrastructure environment
Advanced knowledge of networking technologies, protocols, and concepts, including TCP/IP, DHCP, and DNS, with the ability to troubleshoot connectivity and performance issues
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Proficiency in configuring, administering, maintaining, and troubleshooting firewalls, switches, and Microsoft Windows and Linux server operating systems
Strong working knowledge of VMware virtualization technologies, including vCenter and ESXi
Strong working knowledge of Microsoft Azure and AWS cloud platforms, storage area networks, backup and recovery technologies, and system monitoring
Strong analytical, problem-solving, prioritization, and multitasking skills, with the ability to manage multiple technical issues in a high-pressure environment
Strong communication and interpersonal skills, with the ability to build trust and collaborate effectively with internal clients and team members
Strong work ethic and commitment to excellence
Nice to have:
Experience developing, implementing, and testing disaster recovery plans
Benefits
Bonus opportunity
Health, dental, vision, short/long-term disability, life insurance
Parental leave
Generous 401(k) match
Open PTO program
Important Details
Travel: Minimal domestic and international travel may be required
About the Company
Chervon is one of the world's largest power tool and outdoor power equipment manufacturers with a rich history of innovation. Chervon's commitment to build a better world by building better tools is evident in the products they manufacture and their green approach to manufacturing. They focus on hand-held portable power tools, stationary bench tools, laser and electronic equipment, and outdoor power equipment. With world-class R&D, design, manufacturing, supply chain, marketing, sales, and service teams throughout the world, they do it all. Chervon North America operates in a casual and fun environment, with its North American headquarters located one block from I-88 in a state-of-the-art LEED certified facility with high-end amenities such as a café, gym, outdoor terrace, landscaped patio, ergonomic height-adjustable desks, and open collaborative spaces.
CHERVON is a leading global provider to the power tool, outdoor power equipment and related industries.
