This role is responsible for the administration of endpoint security, patch management, and enterprise client systems for an environment with over 1,000 users and Windows endpoints. The Systems Administrator monitors and remediates security threats, ensures system compliance, and develops and supports technology operations.
Responsibilities
Manage and maintain endpoint security solutions, including firewall, antivirus, endpoint protection, disk encryption, multifactor authentication, and related security technologies
Monitor, investigate, remediate, document, and report endpoint security threats, vulnerabilities, alerts, and protection-related events in a timely manner
Ensure endpoints remain protected and compliant with company security standards and applicable requirements
Review, test, and deploy operating system updates, security patches, software releases, and application revisions in a timely manner
Package, test, deploy, update, and maintain Win32, MSI/PKG, driver, and other required software through enterprise endpoint management platforms
Ensure Windows endpoints remain fully patched, secure, current, and operational
Administer Microsoft Intune and other client management platforms used to deploy and maintain applications, drivers, configuration profiles, compliance policies, and remediation scripts
Troubleshoot device enrollment across supported operating systems, application detection and updates, device compliance, synchronization, and endpoint management issues
Maintain an accurate and current inventory of managed clients, software, and device status within the client management platform
Resolve issues within the client management environment and apply platform patches and upgrades to support smooth, efficient operations
Administer and support Windows operating systems in an enterprise environment of 1,000+ users and endpoints
Prepare, build, test, maintain, and deploy standardized Windows images for each operating environment
Provide advanced troubleshooting and technical support for Windows client and endpoint management issues
Administer Active Directory and Microsoft Entra ID (Azure AD) in accordance with user provisioning, deprovisioning, security, and Group Policy guidelines
Manage user and group access and support identity technologies, including single sign-on and multifactor authentication
Administer the enterprise email environment, including provisioning, decommissioning, archiving, and maintaining email user accounts
Perform account administration in accordance with organizational access, retention, and security requirements
Support wired and wireless network administration, including installation, configuration, connectivity, and access control
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Monitor, investigate, and address network-related alerts and operational issues
Prepare endpoint security, compliance, patching, inventory, and other operational reports as required
Develop, document, and maintain procedures for client management activities that align with operational requirements and recognize best practices
Drive continuous improvement by identifying and implementing opportunities to enhance technology, innovation, security, service delivery, and departmental effectiveness
Collaborate with IT Support, IT Managers, and other technology teams to improve client management infrastructure, endpoint security, and operational effectiveness
Work independently with limited direct supervision while communicating effectively with technical and nontechnical stakeholders
Perform other duties and special projects as assigned by management
Demonstrate commitment to the company’s core principles and workplace values, including diversity and inclusion
Requirements
Minimum three years of patch management and software deployment experience using an enterprise-level management platform to patch and deploy software to multiple clients
Minimum three years of endpoint security and protection experience using an enterprise-level platform to manage, protect, monitor, alert on, and remediate security vulnerabilities and threats
Minimum three years of Windows operating system administration and management experience
Minimum three years of Active Directory administration experience, preferably including Microsoft Entra ID (Azure AD), user provisioning, Group Policy, and security
Minimum three years of experience using a client management application for endpoint protection and patch-level maintenance in an environment of 1,000+ Windows clients
Minimum three years of Microsoft Intune experience, including deployment and maintenance of Win32 applications, MSI/PKG applications, drivers, configuration profiles, compliance policies, and remediation scripts
Experience troubleshooting Intune enrollment across supported operating systems, application detection and updates, device compliance, and synchronization issues
Experience or expertise with disk encryption, single sign-on, or multifactor authentication
Minimum three years of Windows support experience, including preparing, building, and testing Windows images
Strong analytical skills with demonstrated problem-solving ability
Ability to communicate effectively and collaborate across teams
Ability to work independently with limited direct supervision
Proven ability to learn new technologies quickly and manage change efficiently, proactively, and positively
Benefits
Full range of generous medical, financial, and/or other benefits
401(k) eligibility
Various paid time off benefits, such as vacation, sick time, and parental leave
About the Company
See’s Candies has been in business since 1921, maintaining a reputation for producing high-quality candy and providing superior customer service. It is a leader in the confectionery industry with over 250 retail shops across the USA, a growing e-commerce business, and expanding international opportunities.
For 100 years, See's Candies has been dedicated to making candy Mary See's way.