This role supports and secures the enterprise IT environment across Microsoft 365, Azure, AWS, and Google Cloud Platform. It involves day-to-day systems administration, endpoint management, identity and access administration, and Tier II escalation support for a hybrid workforce operating under federal contractor compliance requirements. Success requires strong Microsoft endpoint and identity administration experience, hands-on vulnerability remediation, scripting ability, and independent problem-solving.
Responsibilities
Administer and maintain cloud-hosted and endpoint systems across Windows, macOS, and Linux
Manage endpoints using Microsoft Endpoint Manager, including Microsoft Intune policy administration and Windows Autopilot deployments
Build, maintain, and troubleshoot device compliance policies, configuration profiles, and application deployment packages
Maintain software and operating system patch cadence across the managed endpoint fleet
Manage user accounts and directory services including Active Directory, Microsoft Entra ID, and Group Policy
Execute onboarding, offboarding, and access change requests in line with documented Identity and Access Management policy and least-privilege standards
Support secure access protocols including conditional access policy administration and multifactor authentication enrollment
Monitor and triage security alerts in Microsoft Defender and Microsoft Sentinel, escalating confirmed incidents to the security and compliance function
Execute vulnerability remediation based on Nessus scan results, including system hardening, patching, and verification of closure
Administer email security tooling including Proofpoint and secure mail flow policies; analyze email headers in support of phishing investigations
Support phishing simulation campaigns and security awareness initiatives run by the security and compliance function
Contribute evidence and system configuration detail in support of CMMC and SOC 2 audit cycles
Provide advanced technical support and resolve escalated IT tickets with professionalism and efficiency
Write and maintain PowerShell and Python scripts to automate repetitive administrative tasks and reporting
Assist in disaster recovery planning, backup strategy, and restoration testing
Write and maintain technical documentation and internal knowledge base articles for procedures owned by this role
Participate in a bi-weekly on-call rotation to provide after-hours support as needed
Requirements
U.S. Citizenship required
Bachelor’s degree in Computer Science, Information Technology, Cybersecurity, or a related field, or equivalent experience
5+ years of experience in systems administration with a security-conscious operating approach
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Proficient in administering Microsoft 365, Azure, AWS, and Google Cloud Platform environments
Hands-on experience with Microsoft Intune and Windows Autopilot in a managed endpoint environment
Hands-on experience with Microsoft Defender, Microsoft Sentinel, Proofpoint, and Nessus or an equivalent vulnerability management platform
Strong scripting skills in PowerShell and/or Python for automation and integration tasks
Working knowledge of Windows, macOS, and Linux operating systems, including server administration fundamentals
Familiarity with backup systems, disaster recovery protocols, and enterprise networking fundamentals
Excellent troubleshooting, documentation, and interpersonal communication skills
Ability to work independently with minimal supervision and maintain confidentiality when handling sensitive data
Nice to have:
Certifications such as Microsoft AZ-500, AWS Certified Security Specialty, AWS Certified Solutions Architect Associate, CompTIA Security+, CCNA, or similar
Background administering virtualized server environments such as VMware or Hyper-V, as evidence of transferable Windows and Linux server administration depth applicable to cloud-hosted compute
Experience supporting a federal contractor environment, including familiarity with CMMC Level 2 and SOC 2 requirements
Working understanding of compliance frameworks such as NIST 800-171, ISO 27001/27002, and CMMC
Familiarity with JSON and YAML, and with infrastructure-as-code or configuration management tooling
Experience contributing to IT or security project initiatives beyond day-to-day operational support
Benefits
Health Care Plan (Medical, Dental & Vision)
Retirement Plan (401k, IRA)
Life Insurance (Basic, Voluntary & AD&D)
Paid Time Off (Vacation, Sick & Public Holidays)
Family Leave (Maternity, Paternity)
Short Term & Long Term Disability
Training & Development
Wellness Resources
Important Details
Clearance: No clearance requirement. This position is citizenship-only by design in order to preserve access to the full commercial systems administration talent pool in Northern Virginia, where cleared candidates are competed for aggressively at higher compensation bands.
About the Company
Credence provides AI, cloud, cyber, and modernization solutions that save agencies thousands of hours, safeguard national security, and strengthen health and humanitarian missions worldwide. With more than 1,700+ team members, 1,500+ AI & data experts, and 100+ prime contracts, the company delivers at scale and with purpose. Credence has been recognized as a Top Workplace by The Washington Post for six consecutive years and named to the Inc. 5000 list of Fastest-Growing Private Companies in 13 of the past 14 years.
Credence provides innovative technology, health, engineering, and management solutions to support mission-critical programs for Federal government customers.
