About This Role
This Systems Administrator role is responsible for the administration, maintenance, monitoring, and support of the organization's enterprise systems and infrastructure. The position ensures the availability, performance, security, reliability, and capacity of technology systems, while also supporting system upgrades, lifecycle management, disaster recovery, and infrastructure improvements. The Systems Administrator works collaboratively with various technology teams and vendors, serving as an escalation point for infrastructure-related issues.
Responsibilities
- Administer, maintain, monitor, troubleshoot, and support enterprise systems and infrastructure
- Serve as an escalation point for infrastructure-related issues and collaborate with technology teams, application owners, and vendors to resolve issues and implement solutions
- Administer Windows Server, Active Directory, virtualization, enterprise storage, backup, recovery, disaster recovery, and related infrastructure technologies
- Monitor system health, availability, performance, capacity, and logs; proactively identify and resolve infrastructure issues to minimize service disruptions
- Perform system upgrades, patching, configuration changes, lifecycle maintenance, and other activities necessary to maintain reliable and secure infrastructure
- Provide infrastructure-level support for third-party applications and coordinate application-specific issues with application owners and vendors
- Serve as a technical resource for backup, recovery, disaster recovery, and infrastructure continuity activities
- Recommend and assist with the design and implementation of infrastructure improvements, upgrades, migrations, and technology solutions
- Develop and maintain technical documentation, system configurations, procedures, diagrams, and change-management records in accordance with established standards
- Participate in infrastructure projects and provide technical coordination with internal teams, vendors, and other stakeholders
- Perform other related duties and responsibilities as assigned
Requirements
- Bachelor's Degree in Information Systems, Computer Science, or related field and at least three (3) years of systems administration or related experience (experience may be substituted in lieu of education on a year-for-year basis up to four (4) years)
- Knowledge of Windows Server 2022/2025 or current supported versions
- Microsoft Active Directory, DNS and Group Policy
- Microsoft Hyper-V or comparable enterprise virtualization
- Failover clustering
- Enterprise storage/SAN technologies
- Backup and disaster recovery
- PowerShell
- Infrastructure monitoring
- Server hardware