About the role
Role: Systems Administrator responsible for supporting USMC IT Service Desk in Stafford, VA.
Key Responsibilities
- Maintain networks for over 600 users
- Administer and support Windows servers, workstations, Virtual Machines, and enterprise systems
- Manage tickets using ServiceNow, Remedy, or similar systems, ensuring proper tracking and resolution
- Diagnose and resolve hardware and software issues through tier II troubleshooting
- Assist with account management, password resets, hardware setups, and data transfers
- Support accreditation processes, including STIGs, POAMs, and SAARs
- Update documentation, user guides, and knowledge base articles
Qualifications & Skills
- Minimum of 3 years' experience in Service Desk or System Administration roles
- DoD 8570 IAT Level II certification
- Experience with Active Directory, network troubleshooting, and system security
- Knowledge of network setup, configuration, and support
- Preferred skills include familiarity with DoD and Marine Corps procedures, PowerShell scripting, and security compliance
- Must hold a current Top Secret/SCI clearance
Physical & Other Requirements
- Ability to remain stationary for periods and occasionally move within the office
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