About the role
Location
: Based at service centre (Near Potong Pasir MRT) - The team will be deployed to various dormitories and service center to conduct surveys with migrant workers in bulk.
Working hours:
Rotating shifts (5 days work week across Mon to Sun)
Salary: $3,500/month
Summary:
The team will be deployed to migrant-worker dormitories and service centres across Singapore to conduct surveys and assist respondents with completing their submissions.
Job scope:
Assist respondents to complete selected surveys online or via manual collection. Ensure submissions via manual collection of the completed survey data are keyed into the system.
Conduct field visits for selected respondents that are not contactable via phone.
Perform daily updates of call outcomes using Excel files assigned to them.
Work closely with team-mates on assigned respondents to attain surveys completion.
Handle objections from selected respondents in terms of survey participation professionally and politely.
Update daily report accurately to account for productivity and surveys attainment.
Perform “cleaning” for rejected survey data after submissions due to errors and ambiguities done during collection phase.
Diligently input case notes into system for each respondent to allow future reference and follow up action plans. i.e. call outcome, refusal to participate in survey etc.
Comply to Standard Operating Procedures (SOP) and provide valid reasons for any deviations.
Attain key performance indicators (KPI) established.
Perform any other ad-hoc duties as assigned.
Requirements:
Minimum Diploma or equivalent qualification
Good communication, coordination and interpersonal skills
Comfortable engaging company representatives and respondents professionally
Ability to manage multiple operational priorities and survey projects
Basic proficiency in Microsoft Office applications and operational systems
Ability to work in fast-paced operational environments
Comfortable to work on rotating shifts and travelling around
By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOL Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolsingapore.com/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.
EA Reg. ID: R25157446 (Katherine Carlen)
PERSOL Singapore Pte Ltd • RCB No. 200007268E • EA License No: 01C4394
PERSOL is Asia-Pacific’s leading Staffing and HR solutions partner, operating across 13 markets with deep local insight and regional scale. With more than 80 offices and decades of experience, we deliver integrated workforce solutions that are tailored, tech-enabled, and designed for the dynamic world of work.
We combine human expertise with smart technology to help organisations solve workforce challenges, unlock potential, and stay ahead of change. From recruitment and talent management to workforce strategy and advisory, our collaborative approach puts your goals at the centre.
In 2025, we came together under the PERSOL name — reflecting our bold vision for the future of work and our Group’s Vision: Work and Smile.
Whether you’re building teams, growing careers, or transforming how work gets done, we’re here.
By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOL Singapore Pte Ltd and its local and overseas subsidiaries and affiliates to collect, use and disclose your personal data to prospective employers/companies based in any country for purposes of evaluating suitability for employment, conducting reference checks, administering employment related services, complying with Government’s health advisories and such other purposes stated in our Privacy Policy.
Our full Privacy Policy is available at https://www.persolsingapore.com/policies. If you wish to withdraw your consent, please drop us an email at "sg.dataprotection@persolapac.com" to let us know. Please feel free to contact us if you have any queries.
For more information, please visit www.persolsingapore.com
Millions of jobs, with real people getting hired every day
Questions, answered
Click "Apply with JobAssist" – we tailor your resume and application to this role and submit it for your approval.
Yes. This role at PERSOL was screened before publishing – we confirmed the employer before listing it.
The employer didn't disclose a salary range for this listing. JobAssist shows pay whenever it's available.
This position can be done from anywhere, with no in-office requirement.
Yes – every application is tailored from your profile and this job's requirements, and you can review and edit before it's sent.