About the role
Duties
The individual selected for this position will:
- Coordinate a variety of tasks required in the collection, control, field review, and report statistical data obtained in a major survey or combination of surveys.
- Provide technical assistance to field staff by using automated tools including locating addresses and/or respondent search through the internet or other search applications including mapping software.
- Perform automated searches for case status, documentation for case outcomes, and following up with field staff on missing or inadequate case information.
- Establish working relationships with all levels of management, external parties, and stakeholders.
Qualifications
Minimum Qualification Requirements: To be minimally qualified for this position, applicants MUST have a typing proficiency of at least 40 words per minute with 3 or fewer errors based on a five-minute sample.
General Experience: For GS-04, you must have one year of general experience. General experience is defined as progressively responsible clerical, office, or other work that indicates the ability to acquire the particular knowledge and skills needed to perform the duties of this position.
OR
Education: Successfully completed 2 years of post high school education.
OR
A combination of successfully completed post-high school education and general experience may be used to meet total minimum qualification requirements.
Specialized Experience: For the GS-05, you must have one year of experience at a level of difficulty and responsibility equivalent to the GS-04 grade level in the Federal service. Experience for this position includes maintaining survey materials, control files, computing ratios, and preparing computerized reports; experience using Google search or similar search engines, Mapquest or applications similar to YellowPages.com, Fast Data and Yahoo; experience using databases such as Access or Excel, conducting searches on specific data elements; experience reviewing case outcomes and determining if adequate information is provided or if additional follow up is needed; experience working and dealing with multiple customer demands in a professional environment.
OR
Education: Successfully completed 4 years education above the high school level.
OR
A combination of successfully completed post-high school education and experience may be used to meet total experience requirements.
Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional, philanthropic; religious; spiritual; community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.
Education
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