About This Role
This Support Worker role is within a Criminal Justice service, assisting adults who have experienced homelessness and are transitioning from prison. The position involves offering practical and emotional support to clients facing complex challenges such as mental health issues, substance misuse, trauma, domestic abuse, and ongoing involvement with the criminal justice system.
Responsibilities
- Manage referrals and complete needs and risk assessments
- Develop and deliver personalised support plans based on individual needs
- Support clients to maintain their accommodation and develop the skills needed for independent living
- Provide advice and guidance around benefits, budgeting, accessing services and accommodation
- Work closely with Probation, Police and other external agencies to provide effective multi-agency support
- Ensure clients understand their rights, responsibilities and licence conditions when moving into accommodation
- Maintain accurate records and contribute to monitoring and reporting requirements
- Support clients to make positive changes and reduce the risk of repeat homelessness or offending
- Participate in an out-of-hours on-call rota
Requirements
- Experience supporting vulnerable adults and/or people with complex needs and challenging behaviours
- Confident working with external agencies and multi-disciplinary professionals
- Good understanding of safeguarding, risk management and person-centred support
- Full UK driving licence and access to your own vehicle for business use
- Business insurance will be required due to regular travel across Somerset
Nice to have:
- Experience working within housing, homelessness, criminal justice or a similar support setting
Benefits
- 27 days annual leave plus bank holidays, increasing with service
- Employee Assistance Programme and Health Cash Plan
- Competitive pension scheme
- Blue Light Card
- Regular supervision and reflective practice sessions
- Free monthly training and development opportunities
- Supportive working environment with strong opportunities for career progression
Important Details
- Schedule: 30 hours per week
- Contract: permanent
- Locations: Covering Weston-Super-Mare, Highbridge & Bridgwater, based from Taunton office