About This Role
This specialist role focuses on the business operations of a property management client, performing analysis, reviewing practices, and ensuring compliance with operational guidelines. The role involves critical decision-making regarding pricing, lease approvals, and screening overrides, requiring a detail-oriented professional capable of working independently in a fast-paced environment.
Responsibilities
- Perform analysis and review of business practices and complete requests appropriately meeting Operations guidelines
- Approve and change pricing when appropriate
- Review applicant files, ensure all requirements are met, and sign leases
- Override screening in instances of false positive or if it’s the right business decision
- Analyze any ledger corrections to the rent and other items
- Ensure all applicant deposit refunds are done timely within the allowed parameters for full deposit refund
- Partner with Revenue Management, Entrata Support Group, Regional Property Managers, Area Vice Presidents, and other business owners to analyze and approve various aspects of the business and other tasks as required
Requirements
- Superior attention to detail
- Ability to navigate a computerized data entry system or other relevant applications
- Dependability and proven ability to work independently
- Ability to work in a fast-paced environment
- History of building strong relationships with team members working in different locations
- Advanced written and oral communication skills
- Intermediate to Advanced skill set with Microsoft Office Suite, Entrata, PowerBI
- Bachelor’s Degree in a related field of study or equivalent relevant experience
- At least 1-3 years of related experience
- Must be able to work one weekend day
- Internet speed minimum 30mbps, wired connection required (dongle if no LAN port)
- i5 11th Gen or higher processor
- Windows 11 / MacOS Catalina or higher
- Minimum of 8 GB RAM
- Private and quiet dedicated home office area (no roosters, dogs, children's noises in the background)
- Back-ups in case of power or internet provider interruptions
- Good headset and webcam (preferably noise-canceling headset)
Benefits
- Remote work
- Paid time off (vacation, sick leave, vacation leave)
- HMO coverage (access to medical services via accredited hospitals and clinics under a Health Maintenance Organization for routine checkups, consultations, and medical care)
Important Details
- Schedule: may be flexible in the future
