About the role
Role & responsibilities
Job Description
Experience with administrating and maintaining Windows Server 2016 and above
High-level knowledge of supporting/managing desktop operating systems
Email Administration with high-level user management, including configuring new accounts, password resets, and troubleshooting user login, profile, and permission issues
Basic virtualization Administration, which may include rebooting virtual machines, resource allocation, basic architecture knowledge
Strong domain functionality experience and knowledge of Active Directory services, Group Policy, DNS, DHCPv
Strong ability to troubleshoot Windows and Mac OS-related issues at hardware and software levels
Strong ability to troubleshoot Remote Desktop Services and VPN (SSL and IPSec)
Strong ability to troubleshoot Office365 products (Exchange/SharePoint/OneDrive/Teams) using GUI and PowerShell
Experience with MS Intune MDM, including but not limited to configuration policies, compliance policies, and app protection for various device types
Experience with Microsoft AutoPilot
Intermediate knowledge of Backup Solutions (Veeam preferred)
Intermediate knowledge of troubleshooting standard remote solutions such as RDP and Azure WVD
Basic understanding of core network components
Maintaining standards and documentation on an ongoing basis as products and technologies evolve
Strong analytical and troubleshooting skills, with familiarity with ITIL practices.
Excellent English communication skills for both technical documentation and customer interactions.
Other business duties as assigned
Mandatory Skills
Azure Active Directory
| Windows Server
| O365
| Intune
| Service Desk
| Call Support
Exp-5-10 Yrs, L2 and l3 Support
Location-Bangalore
Np-0-10 Days
Interested candidates should be available for F2f Interview on 19-Aug-26.
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