Supply Chain Ops Specialist

About This Role

This Supply Chain Ops Specialist role is for the Supply Chain Solutions division, focusing on specialized operational functions for assigned work groups in a logistics operation. The position requires a unique skillset to provide customized service for customers and/or site locations, including advanced troubleshooting, resolution decision-making, and specialized reporting. This role may also involve direct supervision and new hire training.

Responsibilities

• Communicate daily/shift goals of the facility and work group(s)
• Communicate and report plans to obtain operational goals
• Assist with and train hourly, SNE, or other specialists
• Lead and initiate employees through in-depth training and continuous review of employee understanding of policies, procedures, and processes
• Make decisions for location activities, including but not limited to demand planning, supplier calls, customer interactions, and specialized process troubleshooting
• Support and aid in the development of system and process training for employees in the work group(s)
• Perform operational administrative functions to support location activities and/or customers
• Identify and/or solve operational issues with the account(s) by implementing continuous improvement and LEAN initiatives to strengthen team unity, goals, productivity, and results
• May be used as a floater to complete all Supply Chain Ops Associate roles across multiple shifts
• Perform other duties as assigned

Requirements

• H.S. diploma/GED
• One (1) year or more in logistics, warehouse, or industry-related field required
• Ability to adjust to customer and business needs
• Ability to effectively communicate in both verbal and written forms with employees, peers, and management
• Strong organizational, follow-up, and computer skills required
• Ability to work self-directed with minimal supervision
• Ability to manage individual performance and employee relations
• Ability to use sound judgment when information is incomplete or ambiguous
• Material Handling Equipment (MHE) intermediate required
• OSHA intermediate required

Nice to have:

• Experience tracking parts/materials
• Experience working within a logistics/supply chain environment
• Previous supervisory experience
• Warehouse Management Systems (WMS) intermediate preferred
• DOT and Hazmat (based on the account) intermediate preferred

Important Details

• Schedule: Monday - Friday 3am - 3pm (8-hour shift within time frame)
• Travel: None