About the role
Description
At Amazon Supply Chain, we power the world's fastest-growing e-commerce business and embrace the mission of being Earth’s most customer-centric company. As our business continues to expand, the customer fulfillment operations become larger and more complex each year.
We are now seeking an experienced Supply Chain Manager to build and run an end-to-end process including input consumption, forecast validation and integration/plan publish to downstream teams. This is a Day 1 opportunity to be part of an entrepreneurial and pioneering team building from the ground up. You will understand cross-functional dependencies, map out the existing process flow and make recommendations to improve on the team's future state. You will also analytically manage the data solutions and tools to challenge your input providers and defend the final forecast to senior stakeholders (up to Director). You will lead collaborations with business, product management and engineering teams to drive improvements. As a Supply Chain Manager, you will take end-to-end ownership of operations with an emphasis on sales & operations planning, logistics optimization, network design, and analysis of operational efficiency.
If you are someone who has shown success in driving large projects, coordinating with cross-functional business stakeholders including Business, Operations, Supply Chain, Product, Finance, and more, while pioneering new ways to do things, we would like to talk to you.
Through managing network capacity initiatives and strategic projects, as well as overseeing cross-functional programs, your impact will be visible, ongoing, and contribute directly to our commitment to being the most customer-centric company on earth.
Key Job Responsibilities
- Develop (as an individual contributor) a new process to streamline forecast consumption, transformation and explain-ability.
- Manage advanced visualization solutions to allow business and tech stakeholders to deep dive and understand the team's forecasts.
- Collaborate with leaders across multiple teams to ensure alignment with business goals and objectives.
- Successfully operate and influence in a cross-functional capacity.
- Create, develop, and drive solutions that lead to a richer end-to-end customer experience.
- Execute thorough root cause analysis and deliver results.
About the Team The US Sales and Operations Planning (S&OP) Sortable team forecasts all inventory flows across the entire Sortable North America Fulfillment network spanning Amazon Robotics and Traditional sortable Fulfillment Centers (FCs). We manage everything from what Amazon receives to what it ships from our FCs. The S&OP forecast is the starting point of a weekly planning process spanning first, middle mile, last mile and defining the amount of resources (trucks, labor) that need to be secured to ensure we fulfill our customer orders at the highest speed, best quality, lowest cost and carbon intensity possible. We collaborate closely with Supply Chain Optimization Technology (SCOT) teams in North America and internal tech stakeholders across Supply Chain, Transportation, Labor Planning, and Finance teams, reconcile bottom-up and top-down inputs to build forecasts which are accurate and explainable as possible.
Amazon offers a full range of benefits that support you and eligible family members, including domestic partners and their children. Benefits can vary by location, the number of regularly scheduled hours you work, length of employment, and job status such as seasonal or temporary employment. The benefits that generally apply to regular, full-time employees include:
- Medical, Dental, and Vision Coverage
- Maternity and Parental Leave Options
- Paid Time Off (PTO)
- 401(k) Plan
Basic Qualifications
- 3+ years of program or project management experience.
- 3+ years of working cross-functionally with tech and non-tech teams experience.
- 3+ years of defining and implementing process improvement initiatives using data and metrics experience.
- 2+ years of supply chain experience.
- Knowledge of Excel (Pivot Tables, VLookUps) at an advanced level and SQL.
- Bachelor's degree.
- Experience defining program requirements and using data and metrics to determine improvements.
Preferred Qualifications
- 3+ years of driving end-to-end delivery, and communicating results to senior leadership experience.
- 3+ years of driving process improvements experience.
- Experience in stakeholder management, dealing with multiple stakeholders at varied levels of the organization.
- Experience building processes, project management, and schedules.
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.
Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave.
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