About This Role
The Supply Chain Coordinator is responsible for the day-to-day management of the supply chain, ensuring efficient and accurate operations. This role involves significant customer and supplier liaison, sales information management, and the supervision of Delivery Controllers and Assistant Delivery Controllers. It suits a professional with strong communication, coordination, and customer service skills, capable of managing both people and workload.
Responsibilities
- Provide day-to-day supervision of the supply chain, ensuring activities are completed accurately and efficiently
- Coordinate supply chain activities in line with global NITCO processes, standards, and performance targets
- Prepare quotations for spot shipments and assess commercial changes relating to ongoing business
- Oversee month-end activities, including the accurate and timely completion of related processes
- Supervise daily logistics operations, including shipping, transport, and warehousing arrangements
- Build, maintain, and support effective working relationships with customers, suppliers, and third-party logistics providers
- Prepare accurate monthly operational and financial forecasts
- Monitor and maintain inventory levels in accordance with global standards and business requirements
- Support the development and implementation of new methodologies, operational processes, and workflow improvements
- Coordinate the operational introduction of new projects, ensuring requirements, responsibilities, and timescales are clearly managed
- Coordinate progress reviews and continuous improvement activities, following through agreed actions to completion
- Support delivery of the team's functional objectives, performance measures, and targets
- Ensure operational activities comply with all applicable global standards, processes, and targets
- Supervise and manage individual performance effectively, ensuring team members work to the standards and capability levels required for their roles
- Undertake any other reasonable duties requested by management that are appropriate to the scope and level of the role
- Deliver excellent service to customers, suppliers, and internal stakeholders
- Understand customer requirements and support solutions that create long-term value
- Take ownership of tasks and deliver commitments with accuracy and professionalism
- Proactively identify issues, opportunities, and solutions
- Continuously seek opportunities to improve processes and ways of working
- Use data and analysis to support decision-making and innovation
- Communicate openly, honestly, and professionally
- Maintain accurate records and provide reliable information