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This role focuses on operational reporting and analytics, process improvement and design, and cross-collaboration to enhance the overall customer experience within the KLA Services team. The ideal candidate is detail-oriented, data-driven, and comfortable working with people and systems in a growing business environment.
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KLA is a global leader in diversified electronics for the semiconductor manufacturing ecosystem. The company invents systems and solutions for the manufacturing of wafers and reticles, integrated circuits, packaging, printed circuit boards and flat panel displays. KLA focuses more than average on innovation and invests 15% of sales back into R&D. Its expert teams of physicists, engineers, data scientists and problem-solvers work together with the world’s leading technology providers to accelerate the delivery of tomorrow’s electronic devices. The KLA Services team, headquartered in Milpitas, CA, is the service organization consisting of Service Sales and Marketing, Spares Supply Chain management, Field Operations, Engineering, Product Training, and Technical Support. This team partners with field teams and customers in all business sectors to maintain the high performance and productivity of products through a flexible portfolio of services, which include proactive management of tools, expertise in optics, image processing and motion control with worldwide service engineers, 24/7 technical support teams and knowledge management systems, and an extensive parts network to ensure worldwide availability of parts.
