Supervisory Operations Support Specialist (Security, Safety and Health)

Duties
The duties described are for the full-performance level.
As a SUPERVISORY OPERATIONS SUPPORT SPECIALIST (SECURITY, SAFETY AND HEALTH), you will:

• Supervise a group of Operations Support Specialists who assess the productivity, effectiveness, and efficiency of program operations or analyze and resolve problems in the effectiveness and efficiency of administrative support and staff activities.
• Serve as the technical subject matter expert in a variety of areas related to Security, Occupational Health and Safety and Workers' Compensation, Telework Program, Emergency Management, Facility Security, Equal Employment Opportunity Program, customer relations, and management analysis.
• Plan the work to be accomplished by your subordinates, set and adjust short-term priorities, and prepare schedules for completion of the work; assign work to subordinates based on priorities, selective consideration of the difficulty and requirements of assignments, and the capabilities of employees; evaluate work performance of subordinates; and counsel or instruct employees on both work and administrative matters.
• Interview candidates for positions; recommend appointment, promotion or reassignment; hear and resolve complaints from employees; effect minor disciplinary measures; promote affirmative action/equal employment opportunity programs; identify developmental training needs of employees, providing and arranging for needed development and training; find ways to improve productivity or increase the quality of the work directed; and/or develop performance standards.
• Manage the Emergency Notification System (ENS); plan and provide training for the program offices Emergency Preparedness Program; oversee the program office's Occupational Health and Safety Programs, Physical Security Program, and National Security Information (NSI) Program; manage the First AID with AED and CPR Programs.

Qualifications
GS-13: You qualify at the GS-13 level if you possess one year of specialized experience equivalent to at least the GS-12 grade level that equipped you with the skills needed to perform the job duties, such as:

• Representing the office when meeting with vendors and personnel from administrative support organizations.
• Collaborating with various organizational leadership on facility/security matters such as processes, software and hardware to address the safety and security needs of the building.
• Analyzing study finding/reports and recommend changes to existing practices and policies to address administrative issues.
• Serving as the subject matter expert to answer technical facility/security questions from both coworkers and leadership.

Please read the following important information to ensure we have everything we need to consider your application:
It is your responsibility to ensure your responses and appropriate documentation is submitted prior to the closing date. Your resume serves as the basis for qualification determinations and must highlight your most relevant and significant work experience and education (if applicable), as it relates to this job opportunity. Please be clear and specific when describing your work history as we cannot make assumptions regarding your experience. Your application will also be rated and ranked among others based on your responses to the online questions.
Please ensure EACH work history includes ALL of the following information:

• Job Title (include series and grade if Federal Job)
• Duties (be specific in describing your duties)
• Employer's name and address
• Supervisor name and phone number
• Start and end dates including month, day and year (e.g. June 18 2007 to April 05 2008)
• Start and end dates for each grade/pay level if you've held a federal position.
• Full-time or part-time status (include hours worked per week)
• Salary
  Determining length of General or Specialized Experience is dependent on the above information and failure to provide the above information may result in a finding of ineligible.
  Federal Experience
  If you are using current or prior federal experience as a basis for qualifying for this position, the grade levels and length of employment (mm/dd/year) at each grade level must be listed in your work history. This information will be further validated if selected for this position.
  National Service Experience (i.e., volunteer experience)
  Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community, student, social). Volunteer work helps build criteria competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer service. Please provide the dates and amount of time/hours worked earning this experience.

Education
EDUCATIONAL SUBSTITUTION: There is no educational substitution at this grade level.