SUPERVISORY IMMIGRATION SERVICES OFFICER (SECTION CHIEF)

Duties

As a SUPERVISORY IMMIGRATION SERVICES OFFICER (SECTION CHIEF), you will:

• Assign and monitor work involving multiple form types in which you are technically proficient.
• Review and evaluate quality, efficiency, and timeliness of one or more subordinate adjudications.
• Analyze prepared statistical data periodically, identify areas requiring correction, and notify Quality Assurance and Management personnel of issues, suggestions, and actions taken to correct.
• Provide effective leadership to immediate team members, their subordinate team, and the Field Office.
• Support the investigation and prosecution of aliens by providing information concerning illegal activities such as fraud and smuggling.
• Oversee the National Security and Public Safety adjudications programs.

Qualifications

GS-14: You qualify at the GS-14 level if you possess one (1) year of specialized experience, equivalent to at least the GS-13 level in the federal government, which has equipped you with the skills needed to successfully perform the duties of the position. You must have experience performing the following duties:

• Providing technical and administrative supervision to a staff of officers engaged in programs administering the Immigration and Naturalization Act (such as Adjudications, Inspections, Investigations, and Border Protection).
• Coordinating and directing the accomplishment of difficult and diverse functions or issues.
• Analyzing and implementing issues related to the establishment of program goals and objectives.
• Establishing long-range work plans and determining the actions necessary to accomplish these objectives.

Please read the following important information to ensure we have everything we need to consider your application:
It is your responsibility to ensure your responses and appropriate documentation is submitted prior to the closing date. Your resume serves as the basis for qualification determinations and must highlight your most relevant and significant work experience and education (if applicable), as it relates to this job opportunity. Please be clear and specific when describing your work history as we cannot make assumptions regarding your experience. Your application will also be rated and ranked among others based on your responses to the online questions.

Please ensure EACH work history includes ALL of the following information:

• Job Title (include series and grade if Federal Job)
• Duties (be specific in describing your duties)
• Employer's name and address
• Supervisor name and phone number
• Start and end dates including month, day and year (e.g. June 18 2007 to April 05 2008)
• Start and end dates for each grade/pay level if you've held a federal position.
• Full-time or part-time status (include hours worked per week)
• Salary

Determining length of General or Specialized Experience is dependent on the above information and failure to provide the above information may result in a finding of ineligible.

Federal Experience
If you are using current or prior federal experience as a basis for qualifying for this position, the grade levels and length of employment (mm/dd/year) at each grade level must be listed in your work history. This information will be further validated if selected for this position.

National Service Experience (i.e., volunteer experience)
Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community, student, social). Volunteer work helps build criteria competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer service. Please provide the dates and amount of time/hours worked earning this experience.

Education

EDUCATIONAL SUBSTITUTION: There is no educational substitution at this grade level.