Supervisory Immigration Services Assistant

Duties

As a Supervisory Immigration Services Assistant, you will:

• Provide technical and administrative support to subordinate staff, which requires coordination and integration of work efforts.
• Plan and prioritize work; assign, monitor, and take action, as appropriate, relating to the capability, qualifications and progress of the individuals. Monitor work in progress; track statistical data; and prepare statistical and narrative reports.
• Ensure staff acceptance and compliance with USCIS procedures, policies and regulations. Prepare and issue written instructions and procedures on established policies, special programs, and complex and non-routine assignments.
• Review, accept, amend, or reject completed work; and appraise performance. Counsel and encourage employees to progress within their job classifications; and recommend disciplinary actions, where necessary. Make selection recommendations of employees for the unit.
• Perform more difficult and complex phases of applications processing work including expeditious handling of special cases and maintain technical computer skills in database entries.

Qualifications

GS-09: This is a one-graded interval series position. In a one-grade interval series, experience at the second lower grade level may be credited when there is no position in the normal line of progression that is one grade lower than the position being filled. An applicant can qualify with at least one year at either the next lower level or the second lower level. To qualify for the GS-09 you must possess one year of specialized experience equivalent to the second lower level, GS-07 in Federal service, or comparable experience not gained through Federal service that is typically in or related to the work of the position to be filled and is equivalent to the GS-08 level. (One year of specialized experience at the second lower level is creditable for in service applicants only; for outside applications, one year of specialized at the next lower grade level of GS-08 is required) You must have the relevant level of experience described above performing the following duties:

• Screening applications and petitions filed for Immigration benefits.
• Examining and reviewing documentation to determine eligibility.
• Providing technical advice about policies, laws and regulations.

**Please read the following important information to ensure we have everything we need to consider your application:**It is your responsibility to ensure your responses and appropriate documentation is submitted prior to the closing date. Your resume serves as the basis for qualification determinations and must highlight your most relevant and significant work experience and education (if applicable), as it relates to this job opportunity. Please be clear and specific when describing your work history as we cannot make assumptions regarding your experience. Your application will also be rated and ranked among others based on your responses to the online questions.

Please ensure EACH work history includes ALL of the following information:

• Job Title (include series and grade if Federal Job)
• Duties (be specific in describing your duties)
• Employer's name and address
• Supervisor name and phone number
• Start and end dates including month, day and year (e.g. June 18 2007 to April 05 2008)
• Start and end dates for each grade/pay level if you've held a federal position.
• Full-time or part-time status (include hours worked per week)
• Salary

Determining length of General or Specialized Experience is dependent on the above information and failure to provide the above information may result in a finding of ineligible.

Federal Experience
If you are using current or prior federal experience as a basis for qualifying for this position, the grade levels and length of employment (mm/dd/year) at each grade level must be listed in your work history. This information will be further validated if selected for this position.

National Service Experience (i.e., volunteer experience)
Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community, student, social). Volunteer work helps build criteria competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer service. Please provide the dates and amount of time/hours worked earning this experience.

Education

EDUCATIONAL SUBSTITUTION: There is no educational substitution at this grade level.