Supervisor, Supply Chain

Description

• Reporting to the Supply Chain Manager, the Supervisor, Supply Chain leads daily operations at an assigned laboratory site or hospital network.
• Directly supervises a frontline team, owns site-level inventory performance, and serves as the primary supply chain contact for lab and hospital partners on site.
• Leads, coaches, and develops frontline team members through regular feedback and structured development conversations. Identifies and develops internal candidates for advancement and builds individual development plans.
• Supports career development for all team members from entry level through Lead Supply Replenisher.
• Onboards new team members and ensures readiness to perform to standard.
• Manages daily scheduling, attendance, and site coverage. Owns end-to-end inventory replenishment and receiving operations at the assigned site.
• Partners with laboratory and hospital operations contacts to align on supply needs and resolve exceptions.
• Enforces standard work processes across all replenishment, audit, and inventory activities.
• Reviews and approves daily requisitions and resolves inventory system exceptions.
• Leads daily operations huddles and participates in weekly management reviews.
• Owns site supply chain performance metrics, monitors results daily and drives corrective action.
• Escalates service risks and operational disruptions with urgency and clear ownership.
• Co-facilitates site-level process improvement activities and sustains outcomes.
• Maintains visual management standards and site safety and quality compliance.
• Serves as the primary supply chain contact on site for all materials and inventory matters.
• Conducts regular performance conversations and annual reviews for all direct reports.
• Recommends salary actions and promotions in partnership with manager and HR.
• Assigns daily work, monitors attendance, and ensures site coverage.
• Develops Lead Supply Replenishers as the primary internal candidates for supervisor advancement.

Qualifications

• High school diploma or GED required.

• Associate or Bachelor's degree in Supply Chain, Business, or Operations Management preferred.

• Healthcare supply chain certification, Lean certification, or Six Sigma Green Belt preferred.

• Minimum 2 years in supply chain, materials management, warehouse operations, or healthcare supply.

• Demonstrated experience leading or developing a frontline team.

• 3 to 5 years in supply chain operations with frontline leadership may substitute for formal education requirements.

• Experience with lean or visual replenishment systems.

• Prior healthcare or laboratory environment strongly preferred.

• Routinely lifts up to 50 pounds.

• Extended standing, walking, and physical material handling throughout shift.

• Valid driver's license meeting company requirements.

• Ability to work calmly under pressure and adapt to changing conditions.

• Knowledge of:

• Inventory replenishment systems and supply chain operations.

• ERP inventory and requisition management.

• Supply chain analytics and performance monitoring tools.

• Lean operations principles including standard work and visual management.

• Supply chain performance metrics and operational KPIs.

• Skills: Frontline people leadership including coaching, feedback, and accountability.

• Hands-on operational execution while managing a team.

• Clear communication across all levels of the organization.

• Structured problem identification and escalation. Continuous improvement orientation.

• Leadership: Coaches and develops team members consistently through direct feedback and structured conversations. Builds development plans for internal advancement candidates. Holds the team accountable to operational and quality standards. Makes sound daily operational decisions independently. Maintains adequate site coverage and manages team performance effectively.

• Behavioral: Approachable and consistent, team members trust that issues will be heard and addressed. Proactive on supply and service risks without waiting to be directed. Follows through on commitments and holds others to the same standard. Calm and clear during disruptions; escalates with urgency when needed. Uses data to make decisions and share performance with the team. Committed to quality, safety, and doing the right thing for patients and partners.

Benefits Healthcare Insurance: Synectics offers eligible employees and their dependents healthcare coverage through BlueCross BlueShield of Illinois. Eligibility begins on the 1st day of the calendar month following 60 days of continuous full time employment with Synectics. Premiums are subsidized by Synectics.

Dental Insurance: Synectics offers eligible employees and their dependents a dental plan through MetLife. Eligibility begins on the 1st day of the calendar month following 60 days of continuous full time employment with Synectics.

Vision Insurance: Synectics offers eligible employees vision insurance through VSP. Eligibility begins on the 1st day of the calendar month following 60 days of continuous full time employment with Synectics.

401(k) Plan: The Synectics Inc. Investment Savings Retirement Plan. Synectics offers all employees who are 21 years of age or older the opportunity to invest in the 401(k) Plan on the first of the month following at least 1 calendar year after employment begins.

Synectics is an equal opportunity employer.