About the role
Employee Benefits Claim Settlements vix. Communications, LTA, Mileage, Handset, etc.
Processor: To verify claims against bills & as per policy. Handling queries from employees
Approver: Task allocation, approving claims, MIS report preparations, handling queries from team & employees on mails & calls.
Co-ordination with Helpdesk team in assisting them to reply to employees.
Basic Accounting Knowledge, Employee related accounting
MS Office (Excel/Outlook knowledge)
Good communication skills (written & oral)
Suggestions for Process improvements
Drive automation/digitalization
Ensure the Resolution of Queries/Requests/Complaints with appropriate response. Maintain the Quality of responses
Internal and external audit co-ordinations.
Co-ordinating of BOT Implementation on processing of claims.e
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Questions, answered
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