About the role
The VA Specialist is responsible for auditing and processing all VA refunds in these essentials areas: Veterans Affairs (VA) and Vocational Rehabilitation (VOC) refunds for active and inactive students. The role of the Student Account Analyst - VA Specialist is to ensure accurate and timely processing of the VA and VOC refunds, to ensure internal policies and procedures are met as well as compliance to the VA regulatory requirements.
- Review each VA/VO refund request to ensure timely completion of the refund and measure workload for the week.
- View all VA debt letters received weekly to monitor and ensure proper documentation has been submitted for immediate processing in a timely manner.
- Prepare and submit a weekly spreadsheet to Accounting for refund processing.
- Twice a week update, log new debt letters in the Master spreadsheet.
- Submit a daily flash report with the productivity to your supervisor.
- Meet deadlines detailed on the VA/VOC refund checklist to ensure timely completion of all VA/VOC refund requests.
- Work with the Military Affairs Team to ensure all VA funding issues have been resolved that affect eligibility of the VA/VO before the refund is issued. Understanding Military Programs, policies and procedures.
- Audit each VA/VO refund request to ensure compliance and accuracy.
- Review regulations related to all VA/VO fund sources, forms and debt letters and attend to VA conference and/or webinar as available.
Position Requirements
- 2+ years of professional experience.
- Associate's degree is required.
- Bachelor's degree in accounting is preferred.
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