Strategic Customer Success Manager
AppFolio
RemoteFull timeMid levelCA$162,000-CA$202,000Posted today
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AppFolio
This Strategic Customer Success Manager role in AppFolio's Revenue Organization involves owning the success of a portfolio of the company's largest and most valuable accounts. The manager acts as a trusted advisor to sophisticated operators, building relationships at all levels and using industry knowledge to help customers achieve measurable results from the AppFolio Real Estate Performance Management (RPM) platform. They will bring in the right resources at the right moment in the customer journey to help customers reach their evolving business goals, partnering closely with a Technical Account Manager (TAM) and the rest of their account pod to design solutions around each customer's challenges.
AppFolio is a community of dreamers, big thinkers, problem solvers, active listeners, and multipliers, delivering innovation built to carry real estate into the future. They aim for effortless and meaningful customer experiences, empowering customers to take on any opportunity. The company operates as one team, connected by its values to be a force for good, creating extraordinary outcomes for customers, communities, and themselves.
AppFolio is the technology leader powering the future of the real estate industry.
Headquarters
London, Ontario, Canada
Open jobs
126
Website
appfolio.com