Store Operations Consultant

Requirements

• Proven research, analysis, and problem-solving skills, including the ability to investigate issues and develop practical solutions
• B.S. / B.A. degree in business administration or commensurate work experience
• Typically 3–5 years of relevant experience, including experience as an Associate Store Operations Consultant or equivalent retail, workforce-management, HR technology, payroll, or store-operations experience
• Working knowledge of workforce-management systems such as scheduling, time and attendance, payroll, recruiting platforms, and/or HRIS systems
• Understanding of the operational aspects of running a retail store or functional expertise gained from working at Ace
• Ability to develop clear best practices, business requirements, process documentation, job aids, and training materials
• Effective presentation and facilitation skills; capable of training retailer groups and/or field staff teams
• Polished interpersonal, collaboration, negotiation, and conflict-resolution skills; able to build credibility with retailers, field staff, vendors, and internal partners
• Strong project-management skills with attention to detail, risk management, follow-up, and delivery across multiple priorities
• Advanced PC skills, including skilled use of Excel, Word, PowerPoint, and Outlook
• Ability to travel approximately 10%
• This position is not eligible for employment visa sponsorship now or in the future

Benefits

• Incentive opportunities, based on role/grade level (company growth over the past 5 years resulted in incentives being paid out at an average of 122% of your target opportunity!)
• Generous 401(k) retirement savings plan with a fully vested matching contribution the first year in addition to quarterly contributions and annual discretionary contribution (once eligibility requirements have been met). Over the past 5 years, company contributions (matching, quarterly & discretionary) for fully eligible employees have averaged 10% of total eligible compensation
• Comprehensive health coverage (medical, dental, vision and disability – up to 26 weeks short-term disability and long-term disability) & life insurance benefits for you and your dependents
• 21 days of vacation immediately available (prorated in the first year) and up to 6 paid holidays depending on the month of hire
• Company Car, phone and fuel card are provided for field-based positions
• Annual Ace Cares Week, 20 hours off work per year to volunteer at an organization of your choice, opportunities to help Children’s Miracle Network Hospitals and the Ace Helpful Fund through the Ace Foundation
• On-site classes, facilitator-led courses, and a generous tuition assistance program, plus a performance management approach that goes beyond the typical annual review
• Frequent campus events like Employee Appreciation Week, vendor demos, cookouts, and merchandise sales
• Services such as mobile spas, auto maintenance, car wash and detailing, dry cleaning, dentists, eye doctors, flu shots, recycling and more
• Employee discounts on Ace merchandise (including top brands like Weber, Traeger, Yeti, Craftsman, DeWalt and more), travel, fitness, computers and thousands more
• Birth/Adoption bonding paid time off
• Adoption cost reimbursement
• Employee Assistance Program (EAP) – access to free visits to therapists and lawyers, guidance on financial matters, elder and childcare, and assistance with tickets to entertainment events
• Identity theft protection

About the Company

Ace Hardware Corporation is committed to a policy of promoting equal employment opportunities and recognizes the importance of diversity. They help locally-owned businesses thrive and make an impact in their communities.