Store Manager/Sales & Services Manager/Operations Manager

About This Role

This leadership role involves overseeing daily store operations and supporting the launch of new stores. It is ideal for a candidate with strong operational skills and a passion for developing people, building systems, and contributing to business growth.

Responsibilities

• Oversee all daily store operations, including sales performance, customer experience, staffing, and visual merchandising
• Lead by example on the sales floor to deliver a premium, consistent brand experience
• Support New Store Openings (NSO), including pre-opening setup, team training, and post-opening stabilization
• Train, coach, and develop sales associates to ensure strong bench strength
• Deliver structured systems and operational training, including POS, inventory management, reporting tools, and company SOPs
• Ensure all store teams are confident in using internal systems and following standard processes
• Act as a key point of contact between stores and US HQ, ensuring clear communication and alignment
• Monitor business performance, analyze reports, and take action to drive results
• Maintain high standards in store operations, compliance, and team productivity

Requirements

• 4-5+ years of experience as a Store Manager or ASM in retail
• Strong understanding of retail systems (POS, inventory systems, reporting tools, etc.)
• Fluent English
• Strong organizational skills and ability to manage multiple priorities

Nice to have:

• Experience in flagship stores, high-volume retail, or expansion environments
• Background in sportswear, lifestyle, or mass retail brands
• Experience supporting multiple stores or Area Manager experience
• Proven ability to train teams and develop future leaders
• Overseas or international exposure

Important Details

• Locations: flexible within China; open to candidates based in major cities (e.g., Shanghai, Beijing, Shenzhen, etc.)

About the Company

ALO employs talents who are passionate about creating a lifestyle based on mindfulness, wellness, and intentions. The company is a growing business focused on creating a pioneering offering for its customers, from product to experience.