Store Manager (Sales, Customer Service)

About This Role

Leading the sales team and driving business growth are the core functions of this Store Manager position. The role offers substantial financial rewards through sales and the opportunity to mentor others to achieve similar success, suiting talented leaders committed to their own advancement.

Responsibilities

• Lead the sales team's daily performance and/or targets
• Expand business by proactively building relationships with existing customers to meet the agreed upon production and active customer goals
• Coach members of the sales team to deliver a standard of customer care consistently
• Oversee the sales team to achieve operational targets and monitoring performance
• Assist with any escalated customer service issues and/or questions that may arise
• Execute all aspects of Store Operational Excellence (SOE)

Requirements

• Personal Lines or Property and Casualty license preferred (but not required)
• Bilingual in English and Spanish preferred
• 2 or 4 year college degree or equivalent of experience/education
• Previous experience leading, coaching, and mentoring sales teams
• Understanding of fiduciary duty and maintaining high levels of integrity and ethics
• Ability to build relationships with sales customers
• Ambitious professional motivated by opportunity for advancement
• Excellent written and verbal communication skills

Benefits

• Sign-on bonus opportunity of up to $3,500
• Unlimited/uncapped commission
• Lucrative incentive sales plans, bonuses and sales contests
• No cold calling; high volume of inbound sales leads and walk-in traffic
• Comprehensive paid training and licensing with continuous ongoing training and mentorship
• Recognition culture
• Comprehensive benefits package including medical, dental, vision and life insurance
• Retirement Plan: A 401K plan with a percentage of company-matched contributions
• Fitness: Reimbursement up to $10 a month for gym membership
• Employee Assistance Program: Confidential assistance to you or anyone in your household who is experiencing personal or professional problems — at no cost
• Extra Perks: Access to disability, hospital indemnity, health advocate program, universal life, critical illness, and accident insurance plans, and pet insurance

About the Company

Confie and its family of companies - Freeway, Acceptance, Baja, Bluefire & others - is one of the largest privately held insurance brokers in the United States. It has been ranked the #1 Personal Lines Leader by the Insurance Journal for the seventh straight year, with over 800 retail store locations nationwide.