About This Role
This exciting opportunity is for a Store Manager to lead a team in a dynamic retail or hospitality environment. You will champion the company's mission and values, create the Starbucks experience for customers and partners, and drive store profitability. The role involves treating the store as your own business and setting an example for the team.
Responsibilities
- Execute store operations through your team on scheduled shifts and days off, ensuring coverage for opening, closing, and weekends
- Analyze data and leverage in-store observations to inform decision-making that improves customer and overall store performance
- Work with store leaders to use forecasting and scheduling tools to manage labor within required budgets
- Recruit world-class and diverse talent that meets store needs
- Cascade and roll out new initiatives to enable operational excellence and drive business results
- Support the growth of partners through performance and development
- Coach and develop your team and build positive relationships to understand partner challenges, needs, and aspirations
- Set challenging and realistic goals to drive engagement and improve partner performance
Requirements
- Previous experience in leading a team in a dynamic retail or hospitality environment
Benefits
- 28 days holiday a year (including Bank Holidays) + an additional special day to celebrate a special moment in your life each year
- Free drinks and food when on shift
- Store bonus program
- Bean stock options for all partners
- Comprehensive training (including coffee knowledge!) and access to Starbucks Global Academy (online learning platform)
- Free bag of coffee each week
- 30% partner discounts on food, beverages, and merchandise
- Discounts with local and national retailers (cell phones, gym memberships, entertainment tickets, hotels, etc.) through Perks at Work platform
- Life assurance
- Home Sweet Loan (interest-free loans that can be paid back over 12 months to help pay your rental deposit)
- Free 24/7 Employee Assistance Programme available to you and your family
- Recognition schemes and monetary awards for long service, WOWing customers and your fellow Partners
- Great long-term career opportunities in store and support center
Important Details
- Schedule: early mornings, evenings, weekends, nights and/or holidays
Application Process
- Application
- CV review
- First stage interview
- Second stage interview