Store Manager, Retail & Store Manager

About This Role

This role is for a Store Manager who will lead a team in a retail environment, focusing on delivering an excellent customer experience and achieving sales goals. The manager will oversee all store operations, manage inventory, and ensure compliance with safety and security procedures.

Responsibilities

• Manage talent and inspire the team
• Ensure every customer has a great experience and receives custom-fit solutions for their hair and beauty needs
• Meet or exceed sales goals by overseeing all store operations
• Maintain assigned budget and control expenses
• Grow sales and manage inventory
• Protect customers, associates, and store assets by ensuring staff follows safety and security rules, procedures, and Company policies
• Ensure the store always looks its best

Requirements

• At least 3 years of customer service/retail sales experience
• 1 year of previous sales management experience
• Previous experience in operational, financial, and performance management
• Must be 18 years of age or older
• Passion for all things hair and beauty

Nice to have:

• Cosmetology license

Benefits

• Creative, fun, and passionate team environment
• Generous product discount and free sample products
• Great education regarding products
• Ample opportunity for growth
• Competitive benefits package for full-time associates including medical insurance with pharmacy benefits, dental & vision insurance, and a 401k retirement plan
• Six paid holidays
• Three to four floating holidays
• Eighty to one hundred sixty hours of vacation time each year (dependent on years of service)
• Life and disability insurance
• Associate advocacy benefits
• Voluntary benefits from accident insurance to identity theft protection to pet insurance

Important Details

• Physical requirements: ability to lift up to 25 lbs, occasionally while on a ladder, with or without accommodation; long periods of standing; walking; recurring bending, crouching, stooping, stretching, reaching, or similar activities; recurring lifting of moderately heavy items such as shipment or record boxes
• Working conditions: may be exposed to fumes and odors upon occasion; involves working around moving parts, carts, or machines; may occasionally include exposure to irritant chemicals

About the Company

Our Company is a leader in wholesale and retail distribution of beauty supplies, built with a purpose to provide customers with access to high-quality professional beauty products and exceptional customer service. Sally Beauty is part of the largest hair and beauty suppliers in the world.