Store Manager, Retail & Store Manager

About This Role

Leading profitable operations of a store is the core of this management role, focusing on customer service, in-stock levels, and store appearance. The Store Manager coaches and develops associates to drive sales, resolves people issues, and utilizes financial and store reports to identify operational opportunities. This position suits a leader who can monitor market trends, execute effective game plans, and build a strong talent bench for future leadership.

Responsibilities

• Effectively communicate and partner with the District Manager and District team to drive alignment, establish the store's direction, and resolve issues
• Ensure execution of the company's strategy and direction through Playbooks and Priority Communications
• Analyze and interpret sales and financial reporting to assess opportunities and determine successes in departments/key areas and provide guidance to the store team to consistently improve
• Review and analyze the store's shrink and safety performance; identify trends and implement appropriate game plans for improvement
• Conduct store walks with Assistant Store Managers (ASMs) and Department Supervisors (DSs) to assess sales, service, and profitability opportunities, and create effective game plans to accomplish necessary improvements
• Host store walks with the District/Regional team to review game plan effectiveness and monitor execution
• Facilitate weekly staff meetings with ASMs and DSs to establish and implement store goals and objectives
• Monitor associate engagement levels and drive employer of choice initiatives
• Empower and inspire associates to make an emotional connection with customers and the community
• Teach, coach, and train store management and associates on operational processes, merchandising standards, store appearance, and profitability
• Teach, coach, and train store leadership teams on creating a safe working environment and a culture of operational excellence
• Teach, coach, and train store leadership teams to achieve alignment and operational improvements
• Support the implementation and monitoring of pilot programs and new store initiatives to improve simplification in the stores
• Evaluate in-stock levels of merchandise and ensure follow-through by store management on resolving out of stocks
• Maximize turns by driving Green/Reduced Tag and Clearance processes

Requirements

• Requires intermittent periods during which continuous physical exertion is required, such as walking, standing, stooping, climbing, lifting material or equipment, some of which may be heavy or awkward

Important Details

• Direct Manager: District Manager
• Team: 4-9 direct reports
• Travel: less than 10% of the time, typically overnight