Store Manager, Retail & Store Manager

About This Role

This role oversees all aspects of Salvation Army stores operations and management, contributing to a mission that recycles goods to support rehabilitation programs. The Store Supervisor is responsible for sales, production, and expense budget goals for all stores, as well as managing store personnel.

Responsibilities

• Set up, manage, operate, and maintain all Salvation Army stores
• Achieve sales, production, and expense budget goals for all stores
• Recruit, interview, train, coach, assign, and manage performance of all store personnel
• Plan and organize monthly manager meetings
• Verify accuracy of and approve time sheets
• Conduct formal store inspections and cash register checks, including reconciling cash on hand at least once a month
• Address property, building, and safety concerns during inspections
• Ensure all paperwork and sales reports from all stores are complete, accurate, and forwarded to the finance department daily
• Communicate with sorting room and stores to ensure proper pricing, adequate supply, and timely deliveries to all stores
• Handle employee and customer complaints expeditiously, taking appropriate action in consultation with Administrator or Human Resources when necessary or warranted
• Perform other duties as assigned by immediate supervisor and/or Administrator

Requirements

• High school graduate or equivalent
• Minimum two (2) years of experience in sales
• Excellent verbal and written communication skills
• Ability to lead, manage, and motivate others
• Ability to analyze sales and other financial reports
• Ability to identify and assess market value of merchandise
• Valid driver’s license with acceptable DMV record
• Basic computer skills

Nice to have:

• Experience in merchandising

About the Company

The Salvation Army's Adult Rehabilitation Centers make a difference in people's lives by providing financial support for men and women with social and spiritual afflictions through the collection and resale of gently used goods. The in-residence rehabilitation program focuses on basic necessities, offering a clean and healthy living environment, good food, work therapy, leisure time activities, group and individual counseling, and spiritual direction, all aimed at developing life skills and a personal relationship with God through Jesus Christ.