Store Manager, Retail Sales

About This Role

Leading all aspects of a retail store, including driving a positive and inclusive culture, is the core of this Store Manager role. The position involves managing and developing team members to achieve sales and KPI targets, ensuring long-term business growth in line with company vision and values. This role suits a leader with a passion for fashion and a proven track record in retail management.

Responsibilities

• Lead all aspects of the store, including driving a positive, inclusive culture
• Lead, manage, and develop store team members to achieve sales and KPI targets
• Ensure long-term business growth in accordance with company vision, core values, and established policies and procedures
• Interpret, analyze, and drive sales, stock, and service delivery
• Execute visual merchandising directives and deliver on world-class visual merchandising standards

Requirements

• Passion for product, brands, fashion, and trends
• 3+ years of Retail Management, preferably fast fashion experience
• 3+ years proven track record leading, inspiring, and managing diverse and high-performing teams
• Demonstrated results and acumen in interpreting, analyzing, and driving sales, stock, and service delivery
• Knowledge of retail merchandising practices, including the ability to execute VM directives and deliver on world-class visual merchandising standards
• Ability to work a flexible schedule to meet the needs of the business, including evening, weekend, and holiday shifts
• Outstanding communication, customer service, and problem-solving skills
• Ability to work in a fast-paced, ever-changing environment

Physical requirements:

• Ability to move around the store throughout the shift/workday
• Ability to lift, carry, push, and pull up to 50 pounds regularly (e.g., boxes or other merchandise packages, bins, clothing racks, stools/ladders)
• Ability to regularly squat/kneel (e.g., to access under-storage bins, during visual resets)
• Ability to regularly use a ladder, step stool, or raised platform safely to complete required tasks

Benefits

• 50% Team Member discount for all Brands/Products
• Wellness Support 24/7
• Performance & Peak incentives to reward & recognize the team
• Great benefits for you & your family - Medical, Dental, Vision + more
• 401(k) matching program, with a commitment to financial literacy and support
• Development opportunities
• Quarterly COG Awards + real-time recognition

About the Company

Cotton On is a global fashion and lifestyle retailer with eight brands across 22 countries and 1,500 stores. Powered by 20,000 team members, the company's purpose is to make a positive difference in people's lives, taking their Aussie lifestyle to the world and delivering good along the way. Cotton On brands offer youthful fashion and lifestyle products across women's, men's, kids, body, accessories, and stationery.