Store Manager

About This Role

Managing a store location is the core of this role, leading all operations from staffing and training to salesfloor organization and asset protection. The Store Manager is responsible for developing and retaining both part-time and full-time staff, including career development for management, while upholding company standards and policies with a focus on customer engagement and brand presentation.

Responsibilities

• Oversee all salesfloor and stockroom operations, ensuring excellent customer service and seamless operations
• Coach staff to demonstrate product knowledge and brand awareness to drive sales
• Ensure all visual displays adhere to Brand and Corporate direction
• Recruit, hire, and train management and non-management associates
• Conduct staffing and scheduling operations and payroll management
• Oversee all inventory, replenishment, stockroom, and OMNI Channel operations
• Analyze reporting to inform decision making
• Protect store assets and oversee store maintenance
• Perform opening and closing routines
• Operate register/Point of Sale systems
• Represent the Brand and exemplify Company Culture and Values

Requirements

• 2+ years of store management experience, or relevant supervisory experience in a customer-facing role
• Proven ability to drive business results in a fast-paced retail environment
• Excellent communication, leadership, and interpersonal skills
• Strong ability to build relationships and collaborate effectively
• Proven results in assessing and developing talent
• Strong critical thinking and problem-solving skills
• High attention to detail, thoroughness, and accuracy while multi-tasking
• Self-motivated with ability to take initiative
• Maintain a strong customer focus and knowledge of current fashion trends

Benefits

• Quarterly Incentive Bonus Program
• Paid Time Off
• Paid Volunteer Day per Year
• Merchandise Discount
• Medical, Dental and Vision Insurance Available
• Life and Disability Insurance
• Associate Assistance Program
• Paid Parental and Adoption Leave
• 401(K) Savings Plan with Company Match
• Training and Development Opportunities for Career Advancement

About the Company

Abercrombie & Fitch Co. (A&F Co.) is a global, digitally led omnichannel specialty retailer of apparel and accessories catering to kids through millennials. The company operates a family of brands, including Abercrombie brands and Hollister brands, with stores across North America, Europe, Asia, and the Middle East, as well as e-commerce sites.