The Store Manager is responsible for overseeing all store operations, including employee management, inventory, sales, and customer service. This role involves leading a team to ensure efficient planning and implementation of all store processes, from ordering and stocking to presentation and selling.
Responsibilities
Recruit, select, and retain qualified employees according to federal and state labor laws and company policies, ensuring the store is properly staffed
Provide proper training for employees, conduct performance evaluations, and identify gaps for appropriate solutions and/or counseling, up to and including termination
Make recommendations regarding employee pay rate and advancement
Communicate performance, conduct, and safety expectations regularly; coordinate meetings and events to encourage safety, security, and policy adherence
Ensure that the store is appropriately staffed and effectively opened and closed each day
Personally open the store a minimum of two times per week; personally close the store a minimum of two times per week
Evaluate operating statements to identify business trends (including sales, profitability, and turn), expense control opportunities, potential shrink, and errors
Order to ensure the meeting or exceeding of in-stock targets; review ordering plan, seasonal direction, and inventory management issues on a weekly basis; follow up on Basic Stock Replenishment (BSR)/cycle counts
Facilitate the efficient staging, stocking, and storage of merchandise by following defined company work processes
Ensure that all merchandise is presented according to established practices; utilize merchandise fixtures properly including presentation, product pricing, and signage
Maintain accurate inventory levels by controlling damages, markdowns, scanning, paperwork, and facility controls
Ensure the financial integrity of the store through strict cashier accountability, key control, and adherence to stated company security practices and cash control procedures
Provide superior customer service leadership
Maintain a clean, well-organized store; facilitate a safe and secure working and shopping environment
Ensure that the store is adequately equipped with tools necessary to perform required tasks
Follow company policies and procedures as outlined in the Standard Operating Procedures manual, Employee Handbook, and company communications; ensure employee compliance
Complete all paperwork and documentation according to guidelines and deadlines
Requirements
Ability to read and interpret documents such as diagrams, safety rules, operating and maintenance instructions, and procedures manuals
Ability to perform mathematical calculations such as addition, subtraction, multiplication, division, and percentages
Millions of jobs, with real people getting hired every day
200,000+
New jobs added daily
7,000,000+
Verified job listings
1,000,000+
Tailored applications submitted
Knowledge of cash handling procedures including cashier accountability and deposit control
Ability to perform IBM cash register functions to generate reports
Knowledge of inventory management and merchandising practices
Effective oral and written communication skills
Effective interpersonal skills
Knowledge of recruiting, interviewing, hiring, counseling, and termination practices including legal compliance and internal processes
Knowledge of cash, facility, and safety control policies and practices (deposits, store keys, SAFE program, etc.)
Good organization skills with attention to detail
Ability to solve problems and deal with a variety of situations where limited standardization exists
High school diploma or equivalent strongly preferred
One year of management experience in a retail environment preferred
Nice to have:
Bilingual Spanish speaker (certain store locations may give preference)
Benefits
Health insurance coverage options
Variety of supplemental programs
401(k) Savings Plan
Paid sick leave (where required by law)
Vacation
Paid maternity and parental leave
Short-term incentive opportunities based on individual and/or company performance
Important Details
Working Conditions: Frequent walking and standing; frequent bending, stooping, and kneeling to run check out station, stock merchandise, and unload trucks; frequent handling of merchandise and equipment such as hand-held scanner, pricing guns, box cutters, merchandise containers, two-wheel dollies, and U-boats (six-wheel carts); frequent and proper lifting of up to 40 pounds; occasional lifting of up to 55 pounds; occasional climbing (using ladder); regularly driving/providing own transportation to make bank deposits and occasionally to attend management meetings and to other Dollar General stores; fast-paced environment; moderate noise level; occasionally exposed to outside weather conditions
About the Company
Dollar General Corporation has been delivering value to shoppers for more than 80 years. Dollar General helps shoppers save time and money every day by offering frequently used and replenished products such as food, snacks, health and beauty aids, cleaning supplies, basic apparel, housewares, and seasonal items at everyday low prices in convenient neighborhood locations. The company values each and every one of its employees and provides a wide range of career opportunities.
