About This Role
This retail stocker role focuses on ensuring products are well-stocked and in-date to provide an excellent shopping experience for guests. It involves a variety of tasks from maintaining product displays to general store cleanliness and assisting customers.
Responsibilities
- Actively demonstrate the Company Mission Statement and Core Values daily
- Maintain uniform standards
- Greet guests with a smiling face and helpful demeanor
- Empty shopping carts onto the register lane as needed
- Stock shelves, front and dust product, and review for out-of-date items
- Stock beer cooler, wine cooler, coke box, freezer, and/or deli case
- Remove cases and/or boxes from the sales floor (other than organized case stack displays)
- Break down boxes not for store use and dispose of them
- Keep boxes used for re-packing in organized stacks and maintain the area regularly
- Clean up broken items, mop floors if necessary, and put up Wet Floor signs
- Sweep and mop the floor
- Keep the parking lot clean of refuse
- Gather shopping carts from the parking lot regularly
- Empty trash receptacles in store and outside as needed
- Keep bathrooms clean and stocked
- Keep bags well stocked at registers
- Utilize proper lifting techniques
- Work in accordance with all safety regulations of Specs Family Partners and OSHA
- Load keg orders using a keg lift if available, seeking assistance as needed
- Answer questions and provide information to guests
- Resolve guest complaints with courtesy and respect
- Suggestively sell add-on items to guests
- Run a cash register as business dictates
- Carry-out or dolly-out merchandise at guest request
- Avoid conversations with coworkers when guests are present
- Avoid use of personal cell phone while on the sales floor
- Prepare assigned areas for inventory and assist in the inventory process if needed
- Carry out directives of management efficiently
- Fulfill responsibilities with care and attention to detail
- Practice teamwork and cooperation with others
- Possess time management skills and be able to prioritize tasks
- Manage stress in a fast-paced environment
- Constantly stand, lift, carry, walk, bend, and reach products routinely weighing 50 pounds or more
- Use arms, hands, and fingers to feel, handle, reach, and lift
- Lift and/or move up to 50 pounds regularly and up to 100 pounds or more occasionally using proper lifting techniques and tools