This retail stocker position involves providing an excellent shopping experience to guests by ensuring products are stocked, in-date, and the store environment is clean and organized. It suits a responsible and friendly individual committed to customer service.
Responsibilities
Know and actively demonstrate the Company Mission Statement and Core Values daily
Maintain uniform standard for all worked hours
Greet guests with a smiling face and helpful demeanor
Empty shopping cart onto register lane as needed
Stock shelves, front and dust product, and review for out-of-date items
Stock beer cooler, wine cooler, coke box, freezer, and/or deli case
Remove cases and/or boxes from the sales floor (other than organized case stack displays)
Break down boxes not for store use and throw them away
Keep boxes used for re-packing in organized stacks and maintain area regularly
Clean up broken items; if necessary, mop floors and put up Wet Floor signs
Sweep and mop the floor
Keep the parking lot clean of refuse
Gather shopping carts from the parking lot on a regular basis
Empty trash receptacles in store and outside as needed
Keep bathrooms clean and stocked
Keep bags well stocked at registers
Utilize proper lifting techniques
Work in accordance with all safety regulations of Specs Family Partners and OSHA
Load keg orders using keg lift if available (seek assistance as needed)
Answer questions and provide information to guests
May resolve guest complaints with courtesy and respect
Suggestively sell add-on items to guests
May be asked to run a cash register as business dictates
Carry-out or dolly-out merchandise at guest request
Avoid conversations with coworkers when guests are present
Avoid use of personal cell phone while on the sales floor
Prepare assigned areas for inventory and assist in the inventory process if needed
Fulfill responsibilities with care and attention to detail
Practice teamwork and cooperation with others
Carry out directives of management efficiently
Requirements
Must be over the age of 21
Ability to read, comprehend, and write simple instructions or memos
Ability to communicate with and understand coworkers and guests
Ability to add, subtract, multiply, and divide in whole numbers, fractions, and decimals
Ability to calculate discounts and percentages
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Responsible, reliable, and committed to providing extraordinary service
Patience, friendliness, and an outgoing personality
Self-starter with a strong work ethic who completes job assignments in a timely fashion and looks for the next task
Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form
Maintain a valid TABC Beverage Sellers Permit
In some cases, maintain a valid Food Handlers Permit
Constantly stand, lift, carry, walk, and bend, and reach products routinely weighing 50 pounds or more
Use arms, hands, and fingers to feel, handle, reach, and lift
Lift and/or move up to 50 pounds regularly and up to 100 pounds or more occasionally using proper lifting techniques and tools
Push and/or pull 50-100 pounds or more regularly
Communicate with and understand team members and guests
See product and signage
Attendance and timeliness are required
Ability to manage stress in a fast-paced environment
Nice to have:
Retail stocking experience
High school diploma or a general education degree (GED)
Bilingual skills
Important Details
Schedule: Full-time is typically 35 hours per week; must be available to work any shift on Friday or Saturday and 80% or more of all shifts each week. Part-time is up to 25 hours per week.
Contract: physical attendance based on a schedule made by management which may vary week to week based on the needs of the business
About the Company
Spec's Family Partners provides a fun and positive environment for serving guests.