Starbuck's Barista

This job ensures service standards are met and surpassed by providing customers with prompt, quality coffee selection, purchase, and preparation.

• Welcomes and connect with every customer to provide excellent customer service.

• Discover customer needs and appropriately suggests product with every customer to enhance service and meet sales goals.

• Assists customers in the selection and purchase of specialty coffee beverages and whole bean sales.

• Responds to customer needs and says thank you to every customer.

• Maintains customer service area and equipment in a clean and appealing manner.

• Demonstrates “just say yes” behavior when taking care of customer needs.

• Prepares a variety of customer beverage orders such as espresso drinks and Coffee of the Day to Starbucks standards.

• Follows store policies and procedures for operational flow at each station.

• Performs cleaning tasks in accordance with the Duty Rosters and cleaning standards and works as a store team player.

• Presents oneself professionally and demonstrates clear communication by using Star Skills with all customer and partner interactions.

• Follows standards for merchandising, stocking, rotating and storing all products.

• Performs equipment maintenance in accordance with preventative maintenance checklist.

• Follows cash handling and register policies

• Follows inventory stocking and recording guidelines

• Learns and demonstrates creating the Starbucks Experience.

• Learns and demonstrates all performance standards by completing Initial Store Training and passing barista certification with a score of 90% or better.

• High School graduate or equivalent preferred

• Previous experience working in espresso or food service establishment preferred

• Literate and fluent in English

• Excellent communication and guest service skills

• Good math and money handling skills

• Ability to uphold and demonstrate the highest level of integrity in all situations and recognize standards required by a regulated business

• Acts as a role model to other Team Members and always presents oneself as a credit to Caesars Entertainment and encourages others to do the same. Adheres to all regulatory, company and department policies and procedures

  ADDITIONAL REQUIREMENTS

• Ability to lift, carry and/or push objects weighing up to 50 lbs.

• Ability to grasp, hold, reach, bend, push-pull, use a step stool, have hand-eye coordination

• Ability to constantly walk and stand during shift

• Mobility to move quickly and easily throughout the outlet area

• Ability to hear and use visual inspection

• Positions that have contact with the public require the ability to work in a noisy environment, and may be exposed to guests who use tobacco products. Also, non-public contact positions may be required to enter public areas from time to time, in connection with their duties, and may be subject to the same environment.