Staffing Coordinator - Home care

Transform Lives and Your Career: Join Home Instead as a Staffing Coordinator (Home Care)

STRICTLY LOOKING FOR CANDIDATES WITH SCHEDULING/STAFFING EXPERIENCE IN HOME CARE OR HEALTHCARE

At Home Instead, Your Career is About Making a Difference!

About the Role:
As a Staffing Coordinator at Home Instead, you have a unique opportunity to blend your organizational skills with a passion for community. This isn't just a job; it's a chance to make a meaningful impact in the lives of seniors by ensuring they receive consistent, reliable care from the right Care Professionals. You'll achieve professional growth and success in a nurturing environment.

What We Offer You:

• Impact and Purpose: Directly contribute to improving the lives of seniors in your community.
• Career Advancement: Grow with a nationally recognized brand in home care.
• Innovative Environment: Be encouraged to bring new ideas to the table.
• Positive Culture: Be part of a team where your efforts are valued, and your well-being is a priority.
• Competitive Pay: We will offer a competitive salary aligning with your valuable contributions.
• Comprehensive Training: Receive paid training to enhance your skills and knowledge.

Your Key Responsibilities:

• Build and Manage Schedules: Create, maintain, and adjust daily and weekly schedules that match Care Professionals to clients based on skills, availability, location, and compatibility.
• Fill Shifts Quickly: Respond promptly to call-offs, last-minute changes, and open shifts to ensure no client is left without care, including coordinating coverage for urgent and same-day needs.
• Optimize Continuity of Care: Prioritize consistent Care Professional–client pairings to build trust and deliver the highest quality of care.
• Coordinate with the Team: Work closely with the care team, on-call staff, and leadership to align staffing with client care plans and changing needs.
• Communicate Effectively: Serve as the key point of contact between Care Professionals and clients regarding scheduling, availability, and shift confirmations.
• Maintain Accurate Records: Keep precise, up-to-date records of schedules, availability, time-off requests, and staffing changes in the scheduling system.
• Monitor Availability: Track Care Professional availability, hours, and overtime to balance workloads and control costs while meeting client needs.

Secondary Responsibilities:

• Client Connections: Conduct client/Care Professional introductions and quality assurance visits as needed.
• On-Call Support: Participate in the on-call rotation to handle after-hours scheduling needs as required.
• Support Retention: Help foster positive relationships with Care Professionals to support engagement and retention.

Qualification (required):

• Scheduling/Staffing Experience: Minimum 3 years of scheduling or staffing coordination experience, preferably in home care, home health, hospice, or a healthcare setting.
• Availability: This is primarily an in-office role with the ability to respond flexibly to urgent staffing needs, including occasional after-hours coverage.
• Tech Proficiency: Comfortable using scheduling software and general office/computer tools. If you have worked with Wellsky, it is added advantage
• Skills for Success: Highly organized, detail-oriented, calm under pressure, strong interpersonal and communication skills, and a passion for serving the community.

Job Type: Full-time

Pay: $25.00 - $30.00 per hour

Benefits:

• Dental insurance
• Flexible schedule
• Health insurance
• Paid time off
• Vision insurance

Experience:

• Home health, hospice or home care sales : 3 years (Required)

Work Location: In person