About the role
Who you are
- 10+ years of experience in UX writing, content design, or content strategy
- Proven ability to lead content/copy work from concept to detailed design
- Experience working with and presenting to executive teams
- Experience writing content principles, messaging frameworks, and style guides
- Proven ability to collaborate with cross-functional teams in all stages design & build
- Solid understanding of user experience design principles and interaction patterns
- Comfortable working independently in a fast-paced environment
- Proven ability to move work forward in an ambiguous work environment
- Comfortable working alongside other design disciplines in Figma, our primary collaboration tool
- Passion for Airbnb’s mission, commitment to diversity, and global mindset
What the job involves
- From concept to launch, our UX writers create industry-leading experiences for guests and Hosts that meaningfully impact the success of the company
- The UX writers on the Host team strive to inspire and empower everyday people to live richer lives by hosting on Airbnb
- In this role, you’ll have the opportunity to conceptualize new products, shape content and product strategy, and codify our messaging
- The Host team’s collective goal is to grow, support, and retain our Host community
- Write clear and concise copy across multiple product touchpoints
- Lead content work across multiple projects within a single initiative
- Develop inspiring, strategic ideas based on product requirements, data, and/or research
- Consider what language and design patterns best serve the UX
- Present content and design work to directors, executives, or other stakeholders on your projects
- Drive consensus with stakeholders and/or partners on content recommendations
- Manage copy deadlines and deliver detailed copy across multiple projects
- Connect with our critical cross-functional partners—accessibility, anti-discrimination, legal, localization—to ensure we have the proper input on our work
- Join writing team crits to present work and help sharpen the work of your teammates
Benefits
- Paid volunteer time
- Health food and snacks
- Generous parental and family leave
- Learning and development
- Annual travel and experiences credit
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