Staff UX Designer

About This Role

Designing user experiences for cloud-based audit, financial reporting, and data analytics solutions is the core of this Staff UX Designer role. You will tackle the company's most challenging design problems, working at the intersection of design craft and AI-assisted making, and help define the evolution of design work within the team. This position involves setting standards and shaping experiences for accounting and audit professionals globally.

Responsibilities

• Own the design of Caseware’s most complex and ambiguous product areas across audit, financial reporting, and data analytics, taking work from problem framing through to implementation
• Set the direction and documentation that other designers build on
• Design AI-native interaction patterns, including agentic-driven and conversational UI, intelligent defaults, and predictive interfaces, deciding how much the system should infer and when it should ask
• Design the human oversight moments inside agentic workflows so an auditor stays in control of work they are accountable for, setting the Caseware pattern by designing against over-trust rather than only for confirmation UX
• Think in whole auditor journeys rather than individual features, shaping how AI and agentic capabilities change the way audit work gets planned, executed, and reviewed
• Produce working prototypes that engineering can build directly from rather than static mockups, using AI to close the distance between designing and building, and to pressure-test assumptions before the team commits
• Decide which research questions are worth answering, and lead the studies that resolve real strategic uncertainty, using AI to synthesize findings and surface patterns quickly
• Shape what gets built before the scope is set, bringing design into roadmap and sequencing conversations with Product and Engineering, and turning high-level requirements into work the team can act on
• Lead cross-team design initiatives that no single team owns, spotting the critical risks early and building agreement without formal authority
• Contribute to Caseware’s design system and raise the quality bar for how AI-assisted work reaches users, making sure generated output meets component and accessibility standards before it ships
• Mentor designers at any level of experience through their hardest problems, and turn what is worked out together into practices the whole team can reuse
• Participate actively in design critiques, and stay curious about where UX practice, AI tooling, and the accounting software industry are heading

Requirements

• Eight or more years of experience in user experience or related fields, with a portfolio built on depth: complex product problems, the design decisions made under ambiguity, and the direction others built on
• A track record of designing at the intersection of design craft and AI-assisted making