This role drives global service parts supply chain performance for Rivian by identifying risks and constraints, optimizing inventory and cost, and translating complex analytics into actionable decisions. The successful candidate will systematically assess, manage, and improve supplier performance to ensure on-time delivery and support from suppliers.
Responsibilities
Identify, assess and monitor supply chain risks across suppliers, parts, geographies and logistics
Partner with Procurement, SCM, Supplier Development and program teams to align on risk response and contingency plans
Establish leading indicators and performance mechanisms that shift the organization from reactive shortage management to proactive risk identification and prevention
Partner with Supply Chain Programs and task force teams to develop robust supplier capacity and constraint analyses that identify risks, informed mitigation actions, and support recovery plans
Identify systemic bottlenecks and work cross-functionally with field operations and service analytics to develop scalable solutions that improve supply chain resilience and customer fulfillment strategies
Quantify the financial impact of supply chain constraints and planning decisions, including premium freight, referrals, excess inventory, shortages, fill rate misses, and other avoidable costs
Evaluate planning decisions through a financial lens and build compelling business cases that balance customer experience, service levels, working capital, and cost
Identify opportunities to reduce costs associated with suboptimal planning and improve overall planning effectiveness
Present service supply chain impacts, risks, fair share allocation requirements and tradeoffs in executive-level S&OP and S&OE forums to drive timely, cross-functional decisions and actions
Collaborate with service analytics and supplier operations to establish and enhance meaningful supply chain KPIs, dashboards, and scorecards, including integration and visibility through supplier-facing systems and portals
Leverage AI and advanced analytics to identify emerging supply risks, accelerate scenario modeling, improve inventory allocation, and supplier-performance decisions
Lead the development of a global Supply Chain Control Tower, creating a single, forward-looking view of supply chain health, risks, constraints, financial impact and performance to proactively guide decision-making at all levels of the organization
Requirements
8+ years of progressive experience in supply chain planning, strategy, supplier management, operations, analytics, or a related field
Bachelor’s degree in Supply Chain Management, Industrial Engineering, Operations Research, Business, Finance, Analytics, or a related discipline
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Strong understanding of end-to-end planning processes, including demand, supply, inventory, capacity, replenishment, and service-level tradeoffs
Strong understanding of enterprise planning systems and supply chain technology, with the ability to translate business needs into analytical and system solutions
Strong financial acumen and the ability to quantify business impact and evaluate tradeoffs
Experience partnering with suppliers, Procurement, and Supply Chain teams on performance reviews, escalations, capacity discussions, and recovery plans
Ability to influence cross-functional stakeholders and drive measurable outcomes without direct authority
Exceptional executive communication and storytelling skills, with the ability to distill complex analysis into concise recommendations
Intermediate proficiency with data and visualization tools
Strong problem-solving skills and the ability to identify systemic issues, develop practical solutions, and lead implementation in ambiguous environment
Nice to have:
Masters/MBA preferred
Experience with SQL, PowerBI, Tableau, Excel, or comparable platforms preferred
Experience with SAP, Servigistics, or comparable enterprise planning platforms is a plus
