Staff Software Engineer, GenAI

About This Role

Staff Software Engineers design, build, and run generative AI services, agents, and applications that solve practical problems for Agoda teams. This role involves end-to-end ownership of delivery, from understanding user needs to technical approach selection, testing, release, and production support. The project focus depends on individual strengths and business priorities, working with product, data, and engineering partners to achieve agreed outcomes.

Responsibilities

• Design, build and run GenAI services, agents and applications that solve practical problems for Agoda teams
• Own the delivery lifecycle: understand user needs, select a technical approach, and support testing, release and production operations
• Improve AI quality, reliability, latency and cost using evaluations, monitoring and user feedback
• Build reusable APIs, tools and integrations with appropriate access controls and data protection
• Lead technical design discussions, make engineering decisions, and help other engineers improve their code and designs through constructive feedback

Requirements

• At least 8 years of professional software-engineering experience, including delivering and operating complex production systems
• At least 5 years of experience coding in one of the following modern programming languages: Python, Java, Kotlin, Scala, Go, C#, or TypeScript
• Hands-on experience building GenAI applications, agents, platforms, or AI-agent-serving systems, with demonstrable examples of your contribution
• Experience designing, testing and shipping reliable software through CI/CD, including debugging and resolving production issues
• Demonstrable examples of AI problem solving and of owning cross-functional team projects
• Ability to communicate effectively in English with stakeholders across international teams

Nice to have:

• Experience with retrieval-augmented generation, tool calling, agent orchestration or automated AI evaluation
• Experience evaluating agentic solutions
• Depth in one area such as distributed systems, frontend and full-stack applications, data pipelines, developer tools or ML infrastructure
• Experience with containers, Kubernetes, observability, privacy controls, or improving AI quality and operating costs

Important Details

• Eligibility: Must be Singapore citizens, Permanent Residents, or otherwise authorized to work in Singapore without employer sponsorship

About the Company

Agoda bridges the world through travel, connecting people to destinations and experiences with deals across millions of hotels, holiday properties, flights, and experiences worldwide. Part of Booking Holdings, the company has a diverse team of over 7,000 people from 90 countries, working together in offices around the globe. Data and technology are at the heart of its culture, fueling curiosity and innovation.