Staff Product Manager

Who you are

• Bachelor's degree in electrical engineering, computer science, or a related field
• 5+ years of technical product management experience, or product-minded engineering experience, with a track record of owning outcomes at Staff or Group PM scope
• Strong customer orientation, with experience gathering and synthesizing customer feedback into product decisions that grow revenue and retention
• In-depth understanding of cloud technologies, platforms, and services (IaaS, PaaS, SaaS)
• Experience building and launching storage products, such as block volumes, file-systems, or object storage
• Proven ability to define and scope ambiguous, cross-functional initiatives with minimal guidance
• Analytical mindset with the ability to use data to inform decision-making
• Exceptional communication and interpersonal skills, with the ability to influence stakeholders across engineering, finance, and executive teams
• Direct technical experience working with storage hardware, protocols, or file systems
• Familiarity with object storage access patterns, including public access and multi-tenant permissions
• Familiarity with backup, replication, and disaster recovery product design
• Familiarity with cloud storage economics and tiering strategy across hot, warm, and cold tiers
• Experience managing or mentoring other product managers

What the job involves

• Crusoe is building the infrastructure layer that powers the most demanding AI workloads on the planet. Our storage stack is what keeps tens of thousands of GPUs fed with data, whether that means block volumes for fast bootups, a shared file system for a training cluster, or the object storage tier a physical AI customer depends on
• As a Staff Product Manager on our Cloud Infrastructure team, you will own the storage product roadmap and shape how customers experience capacity, durability, and ease of use
• This is a customer-obsessed role. You will spend real time with the engineers and infrastructure teams building on Crusoe Cloud, understand what is slowing them down or holding them back, and translate that into a product strategy that wins more of our business
• You will work closely with Infrastructure Engineering, Cloud Software Engineering, SRE, Finance, and our executive team to turn customer insight into a storage platform that is easier to build on and better matched to how our customers actually use it
• Customer discovery and advocacy: Build deep relationships with customers to understand their storage needs, pain points, and growth plans, and act as their voice inside Crusoe
• Roadmap ownership: Own and prioritize the storage product roadmap across block, file, and object, balancing customer requests, technical feasibility, and business impact
• Product strategy: Define the roadmap for customer-facing storage capabilities, including tiering, versioning, backup and restore, and lifecycle management
• Cross-functional leadership: Partner with Infrastructure Engineering, Cloud Software Engineering, and SRE to define technical specifications, execution timelines, and economics
• Executive communication: Distill complex technical tradeoffs into clear, compelling narratives and decision docs for company leadership
• Market and competitive analysis: Track industry trends in cloud storage and translate them into concrete opportunities for Crusoe to differentiate
• Go-to-market support: Work with sales and marketing to position storage capabilities in a way that resonates with customers and drives new business
• Product documentation: Create and maintain documentation that helps customers understand and get the most out of Crusoe's storage capabilities

Benefits

• Health & wellbeing: Comprehensive health benefits designed to support your overall wellness
• Time away: Paid time off for vacations, family bonding, and unexpected needs
• 401(k) match: Build your financial future with our 401(k) matching program
• Mental wellness: Resources and support for your emotional wellbeing and navigating life's challenges