Staff Product Manager

Who you are

• 5+ years in product management or related roles, with demonstrated ownership of product outcomes — not just feature delivery
• Experience building platform, configuration tooling or admin-facing products in B2B enterprise environments — for example policy engines, logic-based systems, workflow configuration, or permissions systems
• Direct customer exposure in enterprise contexts — you've been in the room with buyers and admin users, not just reading summaries. You know how to turn those conversations into product hypotheses
• Domain expertise in organizational transformation, human transformation, talent intelligence, or related fields is a plus
• Relentless agency. You have an internal locus of control — when something isn't working, you own it and fix it rather than waiting for someone else to act. Humility to know what you don't know; relentlessness to figure it out
• Strong executive communication skills — you can tell the story of your product, your bets, and your learnings clearly to stakeholders at all levels
• Developing product vision and strategic thinking. You have a point of view on where your product should go and can defend it with evidence, while staying open to updating that view as you learn
• Systems thinking and technical curiosity. Partner deeply with engineering on data model and architecture decisions. You won't write the code, but you'll be in the room where the object model gets decided
• Cross-functional collaboration — you can align R&D and go-to-market partners toward shared goals and hold the team accountable to outcomes
• AI-native fluency. You build working prototypes and functional demos using AI tools (Claude, Cursor, Replit, Figma Make) before engineering spends a sprint. You can modify prompts, adjust flows, and run data analyses without filing a ticket. This is your default operating method, not a novelty
• PMs from enterprise SaaS B2B environments, especially if you were part of helped scale from a single product to a multi-product product platform
• Former founders or early employees at high-growth B2B startups — people who have lived the zero-to-one journey and thrive in ambiguity
• Expertise in organizational transformation, human transformation, talent intelligence, or related fields
• Solution design experience — whether from consulting, customer-facing product roles, or implementation work — where you were personally involved in shaping what gets built with the buyer

What the job involves

• You'll own a meaningful product area driving BetterUp's Human Transformation Platform — driving execution, building customer relationships, and shipping work that moves metrics
• You'll operate as a builder-owner: someone who takes the product direction set by your Product Leader and turns it into reality through hands-on prototyping, direct customer engagement, and hypothesis-driven execution
• This is a role for someone who ships with urgency and wants ownership over outcomes — not just outputs
• Translate product vision into concrete execution plans and own delivery against them. You carry a clear point of view on where your product is headed and can articulate it to any stakeholder
• Connect your work to the broader product portfolio — building shared platform capabilities and aligning with peer PMs to ensure your product surface enhances the value of the overall platform
• Decide and move with imperfect information. You don't wait for alignment, permission, or consensus — you listen, synthesize, decide, and act. When you're wrong, you course-correct fast. You never stall
• Drive your cross-functional squad (Engineering, Design, Data) toward outcomes. Set the agenda, maintain productive tension with your engineering and design partners, and own the results
• Spend significant time with customers (external and internal) — discovery sessions, product demos, and direct conversations with enterprise buyers and admin users. You build relationships and use that signal to shape what you build
• Prototype working demos with AI tools (Claude, Cursor, Replit, Figma Make) before engineering spends a sprint. Run hypothesis-driven experiments; kill what isn't working and redirect without drama
• Define and track success metrics for your product surface, ensuring the work delivers measurable business value. Anticipate and proactively mitigate risks
• You'll own a product area integral to scaling a platform that enterprises are building their talent strategy on. Real ownership, real impact
• You'll work directly with customers — not behind layers of account management. If that's not appealing, this isn't the right role
• You'll operate with real autonomy. We're looking for people who want ownership and ambiguity, not clearer lanes and more consensus
• You'll build in an AI-native environment where prototyping with agents, compressing cycle times, and shipping fast are expected, not exceptional
• Our stakeholder complexity — enterprise buyers, alliances, members, coaches — is a feature for the right person: more interesting problems, more leverage

Benefits

• Medical, dental, and vision benefits
• 401k
• Flexible Time Off
• Paid parental leave
• Personalized BetterUp Coach
• $360 each year for wellness programs
• Annual $1K learning and development stipend
• Equity package
• 5 volunteer days and 4 paid Inner Work™ days a year