About the role
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As a Staff Business Analyst on the Credit team, you will build bespoke solutions for customers using cash flow-based insights within credit decisioning
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You will own the process for translating Plaid’s credit insights into practical, hands-on recommendations for lenders. You will work closely with customers and cross-functional partners to help improve adoption of Plaid insight data, shape customer-specific solutions, and serve as a subject matter expert on credit policy implementation
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This role is well suited for someone with deep credit risk expertise who can connect underwriting strategy, data-driven decisioning, and customer needs to drive better lending outcomes
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Own the process for creating hands-on recommendations for incorporating cash flow insights into lending decisions, using best practices for account-level decisioning
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Improve customer usage of Plaid insight data through adoption of custom solutions tailored to specific customer needs
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Serve as a subject matter expert on Plaid’s credit insights and credit policy implementation in support of Data Science, Engineering, and Go-to-Market teams
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Translate lender objectives and credit strategies into actionable decisioning recommendations
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Partner cross-functionally to ensure Plaid’s credit solutions are practical, scalable, and impactful for customers
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Help customers optimize how they use alternative data across the lending lifecycle
Benefits
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Vibrant offices in SF, NYC, and Raleigh-Durham—with catered meals, happy hours, and clubs to keep you connected
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Competitive pay, comprehensive health benefits, and support for fertility, mental health, and parental leave
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Lifestyle perks including home office stipends, daycare support, and commuting benefits like CitiBike and Lyft
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Deep understanding of credit risk and the development of underwriting models
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Hands-on credit expertise building and maintaining real-world credit policies for lenders
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Demonstrated ability to make data-driven decisions
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6–10 years of relevant experience in business analysis, credit risk, underwriting, or a related function
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Knowledge of the lending lifecycle and how to optimize each step, including marketing, acquisitions, customer management, and collections or recoveries
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Nice to have: experience applying cash flow-based underwriting or alternative data within consumer or SMB lending
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We recognize that strong qualifications can come from both prior work experiences and lived experiences. We encourage you to apply to a role even if your experience doesn’t fully match the job description. We are always looking for team members that will bring something unique to Plaid!
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