About the role
Sales Assistant (BTQ : 신세계 강남 SSG Gangnam) Your Mission As a Sales Assistant, you are an entry-level team member in the Boutique, dedicated to supporting Sales Associates and ensuring smooth daily operations. Your priority is to enable the sales team to deliver an exceptional Client experience by providing proactive in-boutique support, maintaining impeccable boutique standards, and following Maison guidelines.
HOW WILL YOU MAKE AN IMPACT?
- BTQ Sales Team Support
- To support Sales Associates throughout the sales journey (product preparation, stock runs, gift-wrapping, packaging, documentation support)
- To help manage Client flow in the Boutique by assisting with appointments, waiting Clients, and hospitality set-up
- To prepare and maintain sales tools and materials (packaging, stationery, display/sales accessories)
- To support post-sale operational tasks as assigned (preparation for follow-ups, supplies replenishment, etc.)
- Boutique Operations & Standards
- To ensure constant Boutique cleanliness, tidiness, and readiness (front-of-house & back-of-house)
- To support stock organization and replenishment in line with internal procedures (receiving, re-stocking, labelling, packing materials control)
- To take part actively in team briefings, meetings, events, and annual inventory counts as required
- To respect, apply, and promote Security rules and mindset at all times
- To report and record key operational information in Maison systems as required
- Visual Merchandising Support
- To respect and support the highest standards of displays and furnishings in line with Manufacture/Maison guidance
- To support routine checks and basic maintenance of displays and fixtures, and escalate issues promptly
HOW WILL YOU EXPERIENCE SUCCESS WITH US?
- Min. AAS (전문학사) or Bachelor's (학사) degree holder preferred
- Service-minded with strong empathy, energy, and willingness to learn
- First professional experience preferably gained in Retail / Hospitality / Customer Service
- Luxury & high-end field experience is a plus
- Highly organized with strong attention to detail and high standards of Client treatment
- Team player with excellent interpersonal skills and ability to multitask in a fast-paced environment
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