About the role
About Our Client:
The organization operates in the retail healthcare technology sector, providing software solutions that simplify operations for healthcare practices. It serves over 40,000 clinics worldwide in Chiropractic, Wellbeing, Vision, and Dental fields. The focus is on enabling effortless practice management through technology that supports providers and patients in areas such as digital intake, analytics, marketing, electronic health records, and payments.
About the Opportunity:
The Sr. Product Manager - Payments leads the strategy and execution of embedded payment solutions designed to reduce friction for providers and patients. This role is pivotal in enhancing payment workflows, improving financial visibility, and supporting scalable payment operations across the organization's portfolio. It contributes directly to streamlining healthcare payments and advancing operational efficiency.
Responsibilities:
- Define and prioritize the product strategy and roadmap for embedded payment capabilities
- Lead the full product lifecycle from discovery through post-launch iteration
- Collaborate with engineering, design, QA, payment operations, sales, onboarding, support, marketing, and customer success teams
- Serve as product expert for internal and external partners including Adyen, Zentact, Salesforce, and other third-party providers
- Deliver prioritized roadmap commitments with clear business cases and measurable outcomes
- Improve merchant onboarding, activation rates, feature adoption, and transaction volume
- Reduce payment-related escalations and operational inefficiencies
- Identify opportunities to optimize revenue, interchange performance, transaction routing, and partner effectiveness
- Build and maintain strong feedback loops with practitioners, internal teams, and partners to inform product improvements
Requirements:
- Minimum six years of SaaS product management experience, preferably with healthcare payments
- Experience managing payment products or workflows including processors, facilitators, underwriting, compliance, PCI, risk, reconciliation, reporting, or integrations
- Ability to translate customer insights, operational challenges, business goals, and payment data into product requirements and measurable outcomes
- Strong cross-functional leadership and collaboration skills
- Preferred proficiency with data analysis, AI-enabled product tools, and platforms such as ChatGPT/Codex, Snowflake/Cortex, or Claude
Pay Range and Compensation Package:
- The expected pay range for this position is $150,000 to $180,000
- Eligible for benefits including health, dental, vision insurance, paid time off, 401(k) with company match
- May be eligible for additional compensation such as bonuses or equity, if applicable
Benefits & Perks:
- Comprehensive health, dental, and vision coverage options
- Flexible paid time off and company-paid holidays
- 401(k) plan with company match
Equal Opportunity Statement:
Our client is an equal opportunity employer. They celebrate diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, or national origin.
Note: RemoteHunter is not the Employer of Record (EOR) for this role. Our purpose in this opportunity is to connect exceptional candidates with leading employers. We help job seekers worldwide discover roles that match their goals and guide them to complete their full application directly through the hiring company’s career page or ATS.
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