Sr. Network Support Engineer - Wireless Operations

The organization is seeking a Senior Network Engineer to support operations and deployment related to in-home and in-business connectivity. This role involves planning, forecasting, implementing, and resource identification for complex wireless network systems. The engineer will be responsible for designing, developing, and executing wireless network enhancements, as well as making strategic recommendations for improvement. Additionally, the role includes implementing wireless network architecture and designs to ensure optimal performance and reliability.

Key Responsibilities

• Participate in wireless network planning, architecture design, and engineering.
• Develop and diagram communication architectures, topologies, hardware, software, transmission links, and protocols into comprehensive wireless network configurations.
• Evaluate new products and resolve wireless network issues.
• Develop, implement, and refine procedures to support network operations.
• Design and deploy wireless network enhancements and improvements.
• Document and diagram connectivity issues for teams involved with infrastructure, Linux systems, load balancers, gateways, and firewalls within the first 30 days.
• Create a process roadmap for upcoming cycles such as firmware and software upgrades within 60 days.
• Continuously update and optimize processes, linking them to relevant teams, and oversee deployments including 5G core systems and gateway upgrades beyond 90 days.
• Manage core aspects of the network, including deployments and upgrades.

Required Qualifications

• Strong knowledge of data wireless networking concepts, including the OSI model (touching all 7 layers) and TCP/IP protocols.
• Familiarity with wireless industry standards and specifications, particularly IEEE, ANSI, and 802.11 variants (WiFi 5 through 7).
• Experience with switching, routing, Ethernet, and transport technologies.
• Proficiency with Wi-Fi access gateways.
• Carrier experience with OSPF and BGP protocols.
• Working knowledge of Linux systems—moving, adding, changing, deleting, and modifying configurations.
• Expertise in wireless network design, architecture, protocols, and topology.
• Strong documentation and diagramming skills, including proficiency with design software such as Visio and MS Office.
• Bachelor’s Degree in Computer Science, Electrical Engineering, or a related field.
• At least 5 years of wireless network experience.
• Certifications such as Cisco Certified Wireless Network Professional (CCNP) and vendor-specific training (Cisco, Ariss, Ruckus, etc.) with over 10 years of applicable experience.

Preferred Qualifications

• Additional years of specialized experience related to wireless networks and deployment.
• Advanced knowledge of proprietary or internal governance frameworks for enterprise network solutions.
• Experience managing complex network deployment projects, including 5G core systems and firmware/software upgrades.

Dexian is a leading provider of staffing, IT, and workforce solutions with over 12,000 employees and 70 locations worldwide. As one of the largest IT staffing companies and the 2nd largest minority-owned staffing company in the U.S., Dexian was formed in 2023 through the merger of DISYS and Signature Consultants. Combining the best elements of its core companies, Dexian's platform connects talent, technology, and organizations to produce game-changing results that help everyone achieve their ambitions and goals.

Dexian's brands include Dexian DISYS, Dexian Signature Consultants, Dexian Government Solutions, Dexian Talent Development and Dexian IT Solutions. Visit https://dexian.com/ to learn more.

Dexian is an Equal Opportunity Employer that recruits and hires qualified candidates without regard to race, religion, sex, sexual orientation, gender identity, age, national origin, ancestry, citizenship, disability, or veteran status.