Sr. Manager Quality Systems

Position Summary:

The Senior Quality Systems Manager will lead the Quality and Food Safety programs for Bimbo QSR in Zanesville, Ohio to ensure compliance with regulatory, customer, and organizational standards. This role is responsible for developing, implementing, and maintaining robust quality assurance systems and driving continuous improvement in product quality, food safety, and operational efficiency. The Senior Quality Manager will work closely with cross-functional teams, including operations, product development, and suppliers, to foster a culture of quality excellence.

This role must have a thorough knowledge and understanding of food manufacturing, processes, and procedures, and thorough knowledge and understanding of microbiology and raw material programs to assess and make appropriate decisions in a fast-paced environment. Strong ability to demonstrate leadership skills for building a strong department as well as supporting existing programs and creating new ones.

Key Job Responsibilities:

Quality & Food Safety Leadership

• Develop, implement, and oversee the facility’s Quality and Food Safety management systems, ensuring compliance with HACCP/HARPC, GFSI, and regulatory requirements.
• Serve as the primary point of contact and lead for all third-party, customer, and regulatory audits (e.g., AIB, SQMS, GFSI certifications). Guides cross-functional team collaboration to complete audit requirements.
• Establish, communicate, and enforce quality and safety standards across the facility.

Program Development & Oversight

• Oversee the process for updating and maintaining QA manuals, procedures, and protocols to ensure consistent product safety, quality, and compliance.
• Direct the monitoring of production processes, raw materials, and finished products to identify deviations and implement corrective actions.
• Develop and manage programs for allergen control, GMP, and other pertinent quality systems.

Collaboration & Communication

• Act as a key liaison with customers, vendors, and trade organizations to maintain strong relationships and uphold the facility’s reputation.
• Partner with Product Development, Operations, and other departments to provide technical support for new product development, process improvements, and specification updates.
• Lead management reviews and other quality/food safety-related meetings to drive alignment and continuous improvement.

Team Management & Development

• Manage and mentor a team of Supervisors and Technicians to build a high-performing team.
• Develop, compile, and deliver training materials on GMP, HACCP/HARPC, and other quality systems to ensure staff competency and compliance.